At a Glance
- Tasks: Lead operational excellence and support Home Managers in delivering high-quality care.
- Company: Join Orchard Care Homes, a trusted provider of exceptional care for over 15 years.
- Benefits: Competitive salary, career development, discounts, and 24/7 wellbeing support.
- Other info: Inclusive workplace that values diverse experiences and supports continuous professional growth.
- Why this job: Make a meaningful impact by leading new services for adults with complex needs.
- Qualifications: Experience as a Care Home Manager and strong knowledge of CQC standards.
The predicted salary is between 60000 - 65000 € per year.
Orchard Care Homes is expanding its operational support team, and we are now seeking a Commissioning Operations Manager to support our Yorkshire region. Please note that travel across other areas (Northwest, North East, and Midlands) where our homes are located may occasionally be required in line with business needs.
In this pivotal role, you will provide high‑level operational leadership across our services, supporting Home Managers to achieve the highest standards of care quality, regulatory compliance, and operational effectiveness. You will be responsible for ensuring services are delivered safely, efficiently, and in line with regulatory and contractual standards. You will have the opportunity to lead new services, supporting adults with complex needs, where your impact will be visible and meaningful. You will also step in to lead a home in the absence of a Home Manager when required, ensuring continuity, stability, and an exceptional resident experience.
Commissioning of New Services
- Play a central role in the commissioning and mobilisation of new services as part of Orchard Care Homes’ continued expansion into specialist care.
- Support the development, setup, and launch of new service models—including complex care, Mental Health, dementia‑focused services, and other specialist pathways—ensuring they are safe, effective, and aligned with organisational strategy.
- Engage with existing customers/key stakeholders and establish new relationships to ensure the continued growth of our referral pipeline.
- Work collaboratively with clinical, quality, estates, HR, and operational colleagues to ensure new services are fully prepared for opening, staffed appropriately, and ready for regulatory registration.
- Lead on early‑stage service readiness, embedding best practice, and driving a positive culture from day one.
Key Responsibilities
- Operational Leadership & Quality Assurance: Oversee all aspects of care delivery, ensuring safe, effective, and person‑centred services. Support Home Managers to maintain regulatory compliance, quality assurance processes, and operational excellence. Provide visible, inspirational leadership to empower home teams and promote resident wellbeing.
- Budget & Business Performance: Maintain accountability for service budgets, cost control, and delivery of key performance targets. Build strong relationships with internal and external stakeholders to support business growth opportunities.
- Leadership Support: Provide operational oversight during periods of Home Manager absence, ensuring continuity of leadership and maintaining high service standards.
Role Requirements
- A minimum of 2 years’ experience as a Care Home Manager within a dementia‑care environment.
- Nursing qualification with active NMC PIN – desirable but not essential.
- Level 5 Adult Social Care qualification (Level 4 Registered Managers Award considered if willing to complete Level 5).
- Strong working knowledge of CQC standards with a proven track record of achieving Good/Outstanding ratings.
- Passionate about driving high‑quality, person‑centred care.
- Demonstrated marketing and business development experience within the private care sector.
- Excellent communication and interpersonal skills with the ability to engage confidently with residents, families, teams, and external professionals.
Everything You’ll Love
- Salary of £60,000 - £65,000 per annum (DOE) plus £4,200 car allowance.
- Career development from day one, with clear progression pathways.
- Hundreds of colleagues discounts every month across shopping, holidays, dining, tech, and more.
- Excellent employee recognition schemes such as ‘Making a Difference” award and Long Service Awards.
- Free emotional, practical, and financial support that’s fully confidential, through an Employee Assistance Programme helpline and wellbeing app that’s available 24/7, all year round.
- Company‑supported pension scheme to invest in your future.
- Fully funded DBS check.
About Orchard Care Homes
For more than 15 years, Orchard Care Homes has been dedicated to delivering exceptional care for older people and being an active, trusted part of the local community. We are committed to delivering care we would want for our own families. We invest in our people and support continuous professional development, offering a wide range of training and progression opportunities across our portfolio of homes. We are proud supporters of the Armed Forces community and warmly welcome applications from veterans, reservists, and military spouses as part of our Defence Employer Recognition Scheme commitment. We value the unique strengths and experiences that service personnel bring and strive to create an inclusive, supportive workplace where everyone can thrive.
Commissioning Operations Manager in Wakefield employer: Orchard Care Homes
Orchard Care Homes is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With a competitive salary, extensive career progression opportunities, and a commitment to employee wellbeing through comprehensive support programmes, you will find meaningful and rewarding employment in a role that directly impacts the lives of residents. Join us in our Yorkshire region and be part of a dedicated team that values high-quality care and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Commissioning Operations Manager in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those connected to Orchard Care Homes. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Show your passion for care! When you get the chance to chat with potential employers, share your experiences and what drives you in the care sector. Let them see your commitment to high-quality, person-centred care.
✨Tip Number 3
Prepare for interviews by researching Orchard Care Homes thoroughly. Understand their values, services, and recent developments. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Orchard Care Homes and ready to contribute to our mission.
We think you need these skills to ace Commissioning Operations Manager in Wakefield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Commissioning Operations Manager role. Highlight your experience in care management, especially in dementia care, and how it aligns with our mission at Orchard Care Homes.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've empowered teams and maintained high standards in previous roles. This is key for us as we look for someone who can inspire and lead effectively.
Demonstrate Your Passion:Let your passion for person-centred care shine through in your application. We love candidates who are genuinely committed to improving the lives of residents and can articulate why this matters to them.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Orchard Care Homes
✨Know Your Stuff
Make sure you’re well-versed in the specifics of commissioning operations and care standards. Brush up on CQC regulations and be ready to discuss how you've achieved high-quality care in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your operational leadership experience. Think about times when you’ve empowered teams or improved service delivery, especially in challenging situations. This will show you can inspire and lead effectively.
✨Engage with Stakeholders
Be ready to talk about how you’ve built relationships with key stakeholders in the past. Discuss your approach to engaging with families, residents, and external professionals, as this is crucial for the role.
✨Demonstrate Your Passion
Let your passion for person-centred care shine through. Share stories that illustrate your commitment to improving the lives of residents, particularly those with complex needs. This will resonate well with the interviewers.
