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- Tasks: Lead and inspire care teams to deliver exceptional, person-centred care.
- Company: Thornton Hall & Lodge, a caring community-focused home.
- Benefits: Career development, discounts, recognition schemes, and 24/7 support.
- Other info: Join a supportive team dedicated to high-quality care and community values.
- Why this job: Make a real difference in residents' lives while growing your leadership skills.
- Qualifications: Experience in care management and strong leadership abilities.
The predicted salary is between 50000 - 50000 £ per year.
Location: Thornton Hall & Lodge, 16–18 Tanhouse Road, Crosby, Liverpool, L23 1UB
Hours: Full Time
Salary: £50,000 per annum
Thornton Hall & Lodge is a bright, spacious, purpose-built 100-bed home providing high-quality residential, dementia, and short‑stay care. Rated ‘Good’ by the CQC, our home offers warmth, excellent standards, and a strong commitment to dignity, independence, and choice.
We are now seeking a passionate and confident General Manager to support our Home Manager in leading our experienced care team and maintaining exceptional standards across our residential and dementia communities.
About The Role
As General Manager, you will play a key leadership role in day‑to‑day operations, ensuring the home runs safely, smoothly, and in line with regulatory and Orchard Care Homes’ quality standards. You will act as the person in charge in the absence of the Home Manager and help cultivate a culture of warmth, professionalism, and truly person‑centred care.
Key Responsibilities
- Lead, supervise, and motivate care teams to deliver compassionate, high‑quality care.
- Support the Home Manager with daily operations, compliance, and inspections.
- Act as a key contact for residents, families, and external professionals, fostering strong relationships.
- Lead on safeguarding concerns and ensure appropriate follow‑up in the Manager’s absence.
- Oversee care plans, assessments, and medication administration, ensuring accuracy and regulatory compliance.
- Monitor resident wellbeing, respond quickly to changes, and update records accordingly.
- Support staffing functions, including supervision, training, induction, and team meetings.
- Promote a positive, resident‑focused culture aligned with Orchard’s values of respect, trust, and care.
About You
We’re looking for a caring, confident leader who can inspire teams, support high standards, and lead by example. We would especially welcome someone who has experience managing a smaller care home or service, and is now ready to step up into a larger, more complex environment while still keeping a hands‑on, person‑centred approach.
Requirements
- Previous experience in a senior or leadership role within a care home setting.
- Level 5 Leadership & Management for Adult Care.
- Strong communication, interpersonal, and supervisory skills.
- Ability to prioritise, stay organised, and make sound decisions under pressure.
- Compassionate, resident‑focused approach with a commitment to dignity and independence.
Everything You’ll Love
- Career development from day one, with clear progression pathways.
- Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more.
- Excellent employee recognition schemes such as ‘Making a Difference’ award and Long Service Awards.
- Free emotional, practical, and financial support that’s fully confidential, through an Employee Assistance Programme helpline and wellbeing app that’s available 24/7, all year round.
- Company‑supported pension scheme to invest in your future.
- Fully funded DBS check.
About Thornton Hall & Lodge Care Home
Thornton Hall & Lodge is a bright and spacious purpose‑built home that specialises in care for older people, with the Hall providing 24hr residential care for 50 residents, and the Lodge giving additional round‑the‑clock dementia care for 50 residents. Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.
Apply today
If you're ready to bring your compassion, energy, and dedication to a role that truly makes a difference, apply today and help us provide the kind of care every person deserves.
We proudly support the Armed Forces community and welcome applications from veterans, reservists, and military spouses as part of our commitment to the Defence Employer Recognition Scheme. We value the unique skills and experiences that service personnel bring and are dedicated to fostering a supportive and inclusive workplace where everyone can thrive.
Care Manager employer: Orchard Care Homes
Contact Detail:
Orchard Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care management. Think about your experiences leading teams and how you've handled challenges in the past. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Show your passion for person-centred care during interviews. Share specific examples of how you've made a difference in residents' lives. This will help you stand out as someone who truly embodies the values of compassion and dignity.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Thornton Hall & Lodge.
We think you need these skills to ace Care Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in people's lives, so share your experiences and what motivates you to work in this field.
Tailor Your CV: Make sure your CV is tailored to the Care Manager role. Highlight your leadership experience and any relevant qualifications, like your Level 5 Leadership & Management for Adult Care. We love seeing how your skills match our needs!
Be Person-Centred: In your application, emphasise your person-centred approach. Talk about how you've supported residents' dignity and independence in previous roles. This aligns perfectly with our values at Thornton Hall & Lodge.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at Orchard Care Homes!
How to prepare for a job interview at Orchard Care Homes
✨Know Your Care Standards
Familiarise yourself with the CQC standards and Orchard Care Homes' values. Be ready to discuss how you can uphold these standards in your role as a Care Manager, showcasing your commitment to high-quality, person-centred care.
✨Showcase Leadership Experience
Prepare examples from your previous roles where you've successfully led a team or managed a care home. Highlight specific situations where your leadership made a positive impact on resident care and team morale.
✨Communicate with Compassion
During the interview, demonstrate your strong communication skills by actively listening and responding thoughtfully. Share anecdotes that reflect your compassionate approach to care, especially in challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the home's culture, team dynamics, and expectations for the Care Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.