Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and handle calls with a friendly, professional approach.
- Company: Orchard Care Homes is a caring community-focused organisation providing quality care for over 15 years.
- Benefits: Enjoy discounts, excellent training, career progression, free parking, and 24/7 employee support.
- Why this job: Join a supportive team where your role makes a real difference in people's lives.
- Qualifications: Strong communication skills, good numerical abilities, and a genuine interest in care are essential.
- Other info: Work in a modern care home just 10 minutes from Preston town centre.
Location: Martin Field Road, Penwortham, Preston, Lancashire, PR1 9HL
Job Type: Full Time
Job Category: Administration
Shift Type: Days
Closing Date: 29 June 2025
Pay: £12.21 per hour
Hours: 40 hours per week
Purpose of the role: Are you friendly, approachable and passionate about providing a fantastic service? We are looking for a receptionist to join our dedicated team within Penwortham Grange and Lodge. As the first face that visitors will see and the first voice they will hear, you’ll play a vital role in making them feel welcome, valued and supported.
About the role: You will be responsible for welcoming visitors into the care home and handling telephone calls in a friendly, professional and efficient manner. You’ll direct visitors and calls to the right people and assist the administrator and the Home Manager with general duties as and when required.
What we are looking for:
- Good numerical and word processing skills
- Strong communication and organisational abilities
- Friendly, confident and well-presented
- Professional telephone manner
- Genuine interest in working within a caring environment
Benefits:
- Access to Blue Light Discount Card & App.
- Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
- Recognition schemes, such as ‘Making a Difference’ and an annual awards ceremony, recognising our dedicated staff team.
- Free car parking.
- Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues.
About Orchard Care Homes: Rated ‘Good’ by CQC, Penwortham Grange & Lodge is a purpose-built, modern and bright residential care home in Penwortham, only 10 minutes away from Preston town centre. Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes. At Orchard Care Homes, we value our employees.
Care Home - Receptionist employer: Orchard Care Homes
Contact Detail:
Orchard Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home - Receptionist
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the daily operations and challenges faced in a care home will help you demonstrate your genuine interest during any conversations or interviews.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for visitors and callers, so being able to convey warmth and professionalism is key. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your organisational abilities. Think of examples from your past experiences where you've successfully managed multiple tasks or handled difficult situations. This will highlight your capability to thrive in a busy reception environment.
✨Tip Number 4
Research Orchard Care Homes and their values. Being knowledgeable about the company’s mission and the specific care they provide can help you align your answers with their expectations and show that you're a good fit for their team.
We think you need these skills to ace Care Home - Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Care Home - Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience, particularly in administration and customer service. Emphasise your communication skills and any previous roles where you interacted with the public or managed phone calls.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent service and your interest in working within a caring environment. Mention specific examples of how you've demonstrated strong organisational abilities and a professional telephone manner in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Orchard Care Homes
✨Show Your Friendly Side
As a receptionist, your role is all about making people feel welcome. During the interview, demonstrate your friendly and approachable nature. Smile, maintain eye contact, and use a warm tone when answering questions.
✨Highlight Communication Skills
Strong communication is key for this position. Be prepared to discuss your previous experiences where you effectively communicated with others, whether in person or over the phone. Use examples that showcase your professional telephone manner.
✨Demonstrate Organisational Abilities
Being organised is crucial for a receptionist. Share specific instances where you successfully managed multiple tasks or prioritised responsibilities. This will show that you can handle the demands of the role efficiently.
✨Express Your Passion for Care
Since this role is within a care home, it's important to convey your genuine interest in working in a caring environment. Talk about why you want to be part of a team that supports residents and contributes to their well-being.