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For Companies At a Glance
- Tasks: Engage with customers, recommend services, and assist with queries from the comfort of your home.
- Company: Join a prestigious FTSE 250 British Utilities Company with a strong reputation.
- Benefits: Earn £500-£1400/month, enjoy flexible hours, and receive free training and mentorship.
- Why this job: Work remotely, gain valuable experience, and unlock exciting career advancement opportunities.
- Qualifications: Strong communication skills, basic IT knowledge, and a positive attitude required.
- Other info: Ideal for those seeking part-time work or to supplement their income.
Overview
Vacancy: Home-Based Customer Service Representative
Monthly Earnings: £500-£1400/month
Location: Brighton
Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income.
Responsibilities
- To Engage with people both in person and over the phone
- Recommend our exceptional services
- Assist our client\\\’s customers with any queries or concerns
Requirements
- Strong communication skills for both face-to-face and phone interactions
- Patience, motivation, and a can-do attitude
- Basic IT skills
- Self-motivation and drive
- Access to a mobile phone
- Permission to work in the UK
- Must be 18 years or older
- This position is not suitable for international students due to visa restrictions.
What’s in it for you
- Free, convenient introductory training tailored to your schedule
- Your very own website
- Marketing and training resources
- Dedicated mentorship
- Competitive earnings
- Additional bonuses
- Potential for residual income
- Exciting incentives
This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills.
Training is available for those who aspire to become a leader, even without prior experience.
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Home-Based Customer Service Representative employer: Orca Recruitment
Contact Detail:
Orca Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-Based Customer Service Representative
✨Tip Number 1
Get to know the company! Research their values and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. It’ll help you feel more at ease when it comes to real conversations.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or join relevant groups. They might share insider tips or even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the resources we offer to help you succeed in landing that job.
We think you need these skills to ace Home-Based Customer Service Representative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see that you're genuinely excited about the role and ready to engage with customers. A little personality goes a long way!
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight your communication skills and any relevant experience you have in customer service. We love seeing how your background fits with what we’re looking for!
Keep It Clear and Concise: We appreciate straightforward applications. Keep your language clear and to the point, and avoid jargon. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Orca Recruitment
✨Know the Company
Before your interview, take some time to research the British Utilities Company. Understand their services, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Home-Based Customer Service Representative, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively engaged with customers, both face-to-face and over the phone.
✨Demonstrate Your Can-Do Attitude
Employers love candidates who bring positivity and motivation to the table. Be sure to express your enthusiasm for the role and share instances where you've tackled challenges with a proactive mindset. This will highlight your suitability for the position.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Prepare thoughtful responses that reflect your patience and problem-solving skills. Practising these answers can boost your confidence during the actual interview.
