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- Tasks: Engage with customers, recommend services, and resolve queries from the comfort of your home.
- Company: Join a prestigious FTSE 250 British Utilities Company with a strong reputation.
- Benefits: Earn between £500-£1400+/month, enjoy flexible hours, and receive free training.
- Why this job: Work remotely, gain valuable experience, and unlock exciting career advancement opportunities.
- Qualifications: Strong communication skills, basic IT knowledge, and a positive attitude required.
- Other info: Perfect for students or anyone looking to supplement their income while working from home.
Vacancy: Home-Based Customer Service Representative
Monthly Earnings: £500-£1400+/month
Location: Chester
Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income.
The responsibilities for the Home-Based Customer Service Role include:
- To Engage with people both in person and over the phone
- Recommend our exceptional services
- Assist our client\’s customers with any queries or concerns
For the Home-Based Customer Service Role you will need:
- Strong communication skills for both face-to-face and phone interactions
- Patience, motivation, and a can-do attitude
- Basic IT skills
- Self-motivation and drive
- Access to a mobile phone
- Permission to work in the UK
- Must be 18 years or older
- This position is not suitable for international students due to visa restrictions.
What\’s in it for you as a Home-Based Customer Service Representative:
- Free, convenient introductory training tailored to your schedule
- Your very own website
- Marketing and training resources
- Dedicated mentorship
- Competitive earnings
- Additional bonuses
- Potential for residual income
- Exciting incentives
This role offers excellent prospects for career advancement within the company. For those aspiring to lead a team, we seek individuals with confidence, patience, understanding, and exceptional team leadership skills.
Training is available for those who aspire to become a leader, even without prior experience.
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Home-Based Customer Service Representative employer: Orca Recruitment
Contact Detail:
Orca Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-Based Customer Service Representative
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you connect better with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers over the phone, try role-playing with a friend or family member to get comfortable with handling queries and concerns.
✨Tip Number 3
Don’t forget to showcase your can-do attitude during the interview. Employers love candidates who are self-motivated and enthusiastic about helping others, so let that shine through!
✨Tip Number 4
Apply through our website for the best chance of landing the job! We’re always on the lookout for passionate individuals, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Home-Based Customer Service Representative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about helping people and making their day better!
Tailor Your CV: Make sure your CV highlights the skills mentioned in the job description. We love seeing strong communication skills and a can-do attitude, so don’t be shy about showcasing your relevant experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you started on this exciting journey!
How to prepare for a job interview at Orca Recruitment
✨Know the Company
Before your interview, take some time to research the utilities company you're applying to. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Home-Based Customer Service Representative, strong communication is key. Prepare examples of how you've successfully engaged with customers in the past, whether over the phone or face-to-face. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Self-Motivation
Since this role is home-based, it's crucial to highlight your self-motivation and drive. Think of specific instances where you've taken initiative or worked independently. This will reassure the interviewer that you can thrive in a remote environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the training process, team dynamics, or career advancement opportunities. This shows you're serious about the position and eager to grow within the company.
