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- Tasks: Help customers with queries and recommend services from the comfort of your home.
- Company: Join a leading FTSE 250 British Utilities Company with great growth potential.
- Benefits: Enjoy flexible hours, competitive earnings, bonuses, and free training tailored to your schedule.
- Why this job: Perfect for self-starters seeking a rewarding role with opportunities for leadership and personal growth.
- Qualifications: Must be 18+, have basic IT skills, and be eligible to work in the UK.
- Other info: No prior experience needed; comprehensive training and mentorship provided.
Vacancy: Home Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home, either part time or full time or who would like to earn an additional income in conjunction with their current role. The responsibilities for the Home-Based Customer Service Representative Role include: * Liaising with people both face to face and over the telephone * Recommending the companies services * Helping customers with any queries or complaints For the Home-Based Customer Service Representative role you will need: * Ability to communicate both over the telephone and face to face * Patience and motivation * Basic IT Skills * Be a self-starter * Mobile phone * You must be permitted to work in the UK * You must be 18+ * This role is not suitable for international students due to visa restrictions What you will get for the Home-Based Customer Service Representative role: * Free, simple, introductory training that fits around your routine * Your own website * Marketing and training tools * Mentor * Competitive earnings * Bonus on top of the earnings * Residual income * Incentives There are promotional opportunities within this company and for anyone wanting to lead a team, you will need to be confident, patient, understanding and have good quality team leading skills. If you want to become a leader but have no experience training can be provided. You don’t need any qualifications or previous experience with this position as you will receive comprehensive training and support. Pick your own hours, work it around your current lifestyle and work from home. You can be based anywhere in the UK
Customer Service Advisor employer: Orca Recruitment & Training Services Ltd
Contact Detail:
Orca Recruitment & Training Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure to highlight your communication skills during the interview. Since this role involves liaising with customers both face-to-face and over the phone, demonstrating your ability to connect with people will be crucial.
✨Tip Number 2
Show your motivation and patience in your interactions. The company values these traits highly, so sharing examples from your past experiences where you demonstrated these qualities can set you apart.
✨Tip Number 3
Familiarize yourself with basic IT skills and tools that are commonly used in customer service roles. Being comfortable with technology will help you adapt quickly to the training provided.
✨Tip Number 4
Express your interest in growth opportunities within the company. If you're keen on leading a team in the future, let them know! This shows ambition and aligns with their promotional culture.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills such as communication, patience, and IT proficiency. Emphasize any experience you have in customer service or similar roles, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation to work from home and your ability to handle customer queries. Mention your self-starter attitude and how you can contribute to the company's success.
Highlight Flexibility: In your application, emphasize your ability to pick your own hours and how this role fits into your current lifestyle. This shows that you understand the nature of the job and are ready to adapt.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Orca Recruitment & Training Services Ltd
✨Show Your Communication Skills
Since the role involves liaising with customers both face to face and over the phone, it's crucial to demonstrate your communication skills during the interview. Practice clear and concise responses, and be ready to showcase how you handle customer queries or complaints.
✨Highlight Your Patience and Motivation
The company values patience and motivation in their representatives. Be prepared to share examples from your past experiences where you demonstrated these qualities, especially in challenging situations.
✨Familiarize Yourself with Basic IT Skills
As basic IT skills are required for this position, make sure you can discuss your proficiency with relevant tools and technologies. If you have experience using customer service software or handling online inquiries, mention it!
✨Express Your Self-Starter Attitude
This role is home-based, so being a self-starter is essential. Share instances where you took initiative in previous roles or projects, and explain how you manage your time effectively while working independently.
