At a Glance
- Tasks: Lead Orbital's commercial strategy and drive sustainable revenue growth in cross-border payments.
- Company: Join a pioneering fintech company revolutionising global payments with blockchain technology.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture focused on continuous improvement and customer success.
- Why this job: Be at the forefront of fintech innovation and make a real impact on global finance.
- Qualifications: 10+ years in corporate sales, strong leadership skills, and experience in financial services.
The predicted salary is between 120000 - 150000 £ per year.
What is our mission?
Orbital is on an exciting mission to revolutionise global cross-border payments by innovatively combining traditional fiat banking rails with stablecoins over blockchain rails for a variety of use cases.
Our class leading B2B payments platform offers multi-currency e-money accounts (corporate IBANs) combined with a suite of digital assets services.
Our company sits at the frontier of payments & fintech, by intersecting blockchain and traditional (fiat) financial services, and is leading the way to bridging those two worlds for corporate enterprises globally.
We believe blockchain technology is firmly here to stay, and we want to be the first to bring a combined offering of fiat & crypto payment services under one exciting platform.
Learn more about our team and company story here.
What is the purpose of this role in the delivery of our mission?
The Chief Commercial Officer is responsible for executing Orbital’s Go to Market strategy, delivering sustainable revenue growth by leading a high-performing, solutions-led sales team.
Accountable for delivering and sustaining a strong revenue growth programme, you will ensure the commercial function operates efficiently and consistently across all markets.
Working closely with the CEO and CFO & Head of Strategy, you will identify and develop new market opportunities with new market opportunities, expand existing verticals, optimise pricing and commercial performance and build long-term client relationships through direct sales, strategic partnerships and a customer-centric commercial approach.
You will be responsible for scaling the commercial function to support Orbital’s next phase of growth.
- What are the key responsibilities of the role
- Lead commercial go-to-market planning, defining the optimal routes to market across direct sales, referral channels, strategic partnerships and priority customer segments.
- Own the pricing framework across products (FX/spread, pay-ins, payouts, multi-currency accounts) and across corridors and client segments, setting margin guardrails, volume tiering, and the approval framework for non-standard commercial terms.
- Identify, prioritise and develop target markets and verticals based on addressable opportunity, win probability and profitability, tailoring value propositions, pricing and commercial strategies to maximise sustainable growth.
- Lead and develop a high-performing sales team, building specialist expertise by vertical, strengthening pipeline generation and driving consistent commercial execution across all markets.
- Maximise customer lifetime value by driving expansion revenue, cross-selling, executive relationship management and close collaboration with Product, Operations and Finance.
- Protect quality of revenue, grow contracted/minimum-commit revenue alongside usage, monitor gross margin by corridor and product, and drive net revenue retention.
- Support scaling the Customer Success function around the existing Director of CS and the team, to align with the wider commercial strategy.
- Lead a high performing commercial operations function, optimising the end-to-end commercial lifecycle through robust processes, CRM, commercial tooling, KPI frameworks, pipeline governance and incentive structures.
- Collaborate and input into our origination platform development to source leads across a number of verticals and refine our existing playbook.
- Work cross-functionally to improve commercial conversion from signed customer to live customer, supporting initiatives that reduce onboarding friction and time to revenue.
- Build a high-performing, customer-centric commercial culture that promotes accountability, collaboration, continuous improvement and sales innovation.
- Own commercial forecasting, in partnership with the CFO, and pipeline governance, and produce the commercial reporting required for the business.
- What are the preferred skills, qualifications and experience required for the role
- Demonstrable track record of delivering sustained revenue growth through new business acquisition and expansion of existing customers.
- Experience developing and executing commercial go-to-market strategies alongside executive leadership.
- Experience developing commercial propositions, pricing strategies and product packaging aligned to market demand.
- Experience with FX-based companies selling to other regulated FIs.
- Comfortable operating within a regulated, multi-jurisdiction business.
- Experience leading multi-layered, international commercial organisations.
- Experience owning a pricing and commercial framework, not just carrying a quota.
- Experience building and scaling a Customer Success functions alongside Sales.
- What are the essential skills, qualifications and experience required for the role
- 10+ years of experience in large/mid-market Corporate Sales / Client Relationship in Financial Services.
- 5+ years' experience building, leading and developing high-performing, international commercial teams across multiple markets.
- 5+ years of experience working in international geographies.
- Understanding of financial services, cross-border payments & crypto.
- An established network within target sectors or working for an established payments, FX or financial services serving these markets.
- Experience in developing sales and relationship strategies as well as contributing to overall business strategies.
- Hands-on experience with CRM software and experience in developing sales performance metrics.
- Experience leveraging technology, automation and AI to scale commercial performance and operational efficiency (for example: HEX, Claude, Replit).
- Strong commercial acumen with the ability to understand customer needs, market dynamics and commercial opportunities, and translate these into measurable business outcomes.
- Exceptional leadership, communication and stakeholder management skills, with the ability to influence at the Executive and Board level.
- Highly analytical, commercially minded and persuasive, with strong problem-solving and decision-making capabilities.
- BSc/BA in Business Administration or relevant field
- Strong problem-solving skills and willingness to roll up your sleeves
- Positive and adaptable and collaborative attitude with the ability to thrive in a fast-paced, high-growth environment.
Combining equal expertise in traditional finance and digital asset treasury solutions, Orbital is a trusted and regulated partner for global financial management.
Until now, multinationals have been forced to choose their finance tools piecemeal.
We provide our clients with all they need to run their financial operations from a single interface; multi-currency accounts, custody vaults, international payments and FX supporting 30+ fiat and exotic currencies, and crypto-commerce C2B payments.
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Chief Commercial Officer employer: Orbital
At Orbital, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Strategic Customer Success Lead role offers not only competitive benefits but also ample opportunities for professional growth and development in the dynamic field of global B2B payments. Located in a vibrant area, our team enjoys a supportive environment where creativity and strategic thinking are encouraged, making it a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Commercial Officer
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Orbital. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Chief Commercial Officer
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Orbital.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Orbital's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Orbital
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Orbital.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Orbital will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Orbital employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
