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- Tasks: Be the face of our store, helping customers find the right products and ensuring a great experience.
- Company: Join a vibrant retail team focused on customer service and community.
- Benefits: Competitive salary, overtime opportunities, and a dynamic work environment.
- Other info: Great opportunity to learn about DIY and trade-related products while growing your career.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Friendly attitude, strong communication skills, and a knack for multitasking.
We are currently looking for a confident and customer-focused individual to become the face of our clients store. This is a fantastic opportunity for someone who enjoys working with people, providing great service, and being part of a busy retail environment.
The Role:
As our client Shop Front Sales & Customer Service Advisor, you will be the main point of contact for customers visiting the store. You’ll help customers find the right products, provide advice, and ensure a positive experience from start to finish.
In addition to in-store responsibilities, you will also:
- Handle incoming sales and customer service calls
- Respond to customer enquiries across various sales platforms
- Support general day-to-day store operations
What We’re Looking For:
- A friendly, approachable, and professional manner
- Strong communication and customer service skills
- Ability to multitask and stay organised in a busy environment
- Ideally, some experience or interest in DIY, tools, or trade-related products (preferred but not essential)
Hours & Pay:
- Monday to Friday: 8:00am – 5:00pm (including a 30-minute unpaid break)
- Total: 42.5 hours per week
- Salary: £29,000 per annum
- Saturdays: 9:00am – 4:00pm on a rota basis (approximately every other week)
Shop Front Sales & Customer Service Advisor in Mansfield employer: Orbital Recruitment
Contact Detail:
Orbital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Front Sales & Customer Service Advisor in Mansfield
✨Tip Number 1
Get to know the company before your interview. Research their products and services, and think about how you can contribute to their success. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the shop. This will boost your confidence and show that you’re ready to handle any situation with a smile.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Wear something smart-casual that reflects the brand's vibe, so you look professional and approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Shop Front Sales & Customer Service Advisor in Mansfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and retail. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in sales or customer service. If you've worked in a busy environment before, share those stories! We love seeing how your background fits with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Orbital Recruitment
✨Know the Products
Familiarise yourself with the products and services offered in the store. This will not only help you answer customer queries confidently but also show your genuine interest in the role.
✨Practice Your People Skills
Since this role is all about customer interaction, practice your communication skills. Role-play common customer scenarios with a friend to get comfortable with handling different types of inquiries.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in a busy environment. Being able to demonstrate your ability to multitask will impress the interviewers.
✨Be Approachable and Friendly
During the interview, maintain a warm and friendly demeanour. Remember, they’re looking for someone who can connect with customers, so let your personality shine through!