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- Tasks: Assist customers and provide top-notch service while promoting our innovative clothing solutions.
- Company: Join a family-owned company with a legacy of quality since 1971.
- Benefits: Enjoy a casual work environment, competitive pay, and a supportive team.
- Other info: Work in a small team with opportunities for personal growth.
- Why this job: Be part of a global brand known for innovation in waterproof and PPE garments.
- Qualifications: Experience in sales or customer service, plus strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Company Description: bit International is a family owned manufacturing and distribution company that has been established since 1971. Specialising in work, leisure, waterproof and PPE garments, Orbit has a proven record of innovation and quality with service levels beyond reproach. Orbit prides itself on providing a clothing solution for even the harshest of environments, by working with its partners in both fabric supply and manufacturing, bringing the latest developments and solutions to the marketplace.
Orbit sells exclusively through distributors and can offer a wide range of benefits that include:
- In-house design capabilities
- A comprehensive range backed by a £4 million stock holding
- 2 external sales managers
- A truly global company
- Technical support and certification across all product areas
- Exclusive brand names established and recognised
- A competitive price structure
Orbit is proud to have manufacturing approvals with both Gore Tex and DuPont.
Products and services include waterproof clothing, waistcoats, uniforms & staff wear, trousers, sweatshirts, shirts, jackets, high visibility & Gore-Tex.
Qualifications and Skills:
- Excellent experience on Microsoft Programs: Excel, Word & Outlook Email
- Excellent manner on phones
- Must have some experience in sales/customer service background
- Proactive self-learner
- Excellent communication skills both in written & verbal
Additional Information:
- Casual but smart wear
- Office based
- Small team
Sales/ Customer Service Adviser in Birmingham employer: Orbit International
Contact Detail:
Orbit International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/ Customer Service Adviser in Birmingham
✨Tip Number 1
Get to know the company inside out! Research bit International and its products, especially their waterproof clothing and PPE garments. This will help you stand out in interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since excellent phone manners are a must for this role, try role-playing with a friend or family member. This will help you feel more confident when speaking with potential customers or during interviews.
✨Tip Number 3
Show off your proactive self-learning! Bring examples of how you've taken the initiative in previous roles, whether it's learning new software or improving customer service processes. This will demonstrate your commitment to growth and adaptability.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows you're serious about joining our small but dynamic team at bit International.
We think you need these skills to ace Sales/ Customer Service Adviser in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales/Customer Service Adviser role. Highlight your experience with Microsoft programs and any relevant sales or customer service background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your excellent communication skills and explain why you're passionate about working with us at Orbit. Keep it casual but professional, just like our office vibe.
Show Off Your Proactivity: In your application, mention specific examples of how you've taken initiative in previous roles. We love proactive self-learners who can bring fresh ideas to our small team!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-owned business!
How to prepare for a job interview at Orbit International
✨Know Your Products
Before the interview, take some time to research Orbit's product range, especially their waterproof clothing and PPE garments. Understanding the features and benefits of these products will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
Since excellent communication is key for a Sales/Customer Service Adviser, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as confident and approachable.
✨Highlight Relevant Experience
Be ready to discuss your previous sales or customer service roles. Prepare specific examples that showcase your proactive approach and problem-solving skills. This will help the interviewer see how your background aligns with their needs.
✨Dress Smartly, But Casually
While the company has a casual dress code, it's important to make a good first impression. Opt for smart-casual attire that reflects professionalism while still being comfortable. This shows you respect the interview process and are serious about the opportunity.