Orbit Group is seeking a Customer Care Administrator to provide essential admin support to the Customer Care Team, ensuring smooth post-handover defect handling and warranty period service for new build homes.
You will log, coordinate and track defects, arrange contractor appointments and maintain accurate customer records, working with site teams and contractors to resolve issues within agreed timescales and deliver empathetic, professional service.
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Defect & Customer Care Admin — 12‑Month FTC in West Malling employer: Orbit Group
At Orbit, we are committed to creating a rewarding work environment that prioritises employee wellbeing and professional growth. As a leading housing group, we offer flexible working opportunities and comprehensive training programmes, ensuring that every team member can thrive while making a meaningful impact in the communities we serve. Join us to be part of a values-driven organisation where your contributions help shape an inclusive digital experience for over 100,000 customers.
