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For Companies At a Glance
- Tasks: As a Transactional Assistant, you'll process financial transactions and support the management team.
- Company: Join Orbit, one of the UK's largest housing groups dedicated to affordable living.
- Benefits: Enjoy flexible working, professional development, and wellbeing programmes for you and your loved ones.
- Why this job: Make a real impact in communities while growing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, Excel proficiency, and attention to detail are essential.
- Other info: Work two days a week on-site in Coventry, with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than , people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
As a Transactional Assistant within Orbit, you will provide an excellent transaction processing and payment service to your customers and support the Transactional Services Management Team with day to day tasks. This will be an agile working role with generally two days on-site per week at our head office, Garden Court, in Coventry.
This role is part of Finance where you\’ll help us to invest more back into communities and design for strength.
What you’ll achieve
- Processing high quantities of data and all financial transactions and payments received within the Group, in accordance with agreed timetables and formats.
- Download directly from Bankline the daily statements, process the payments in accordance with agreed timetables and formats
- Investigating and correcting missing or mis‑posted transactions, advising housing management staff as necessary
- Establishing and maintaining great relationships with customers and councils, ensuring that you understand their needs and deadlines, specific to housing benefits.
- Post standing orders to accounts by accessing the files through WinSCP and collecting account numbers of errors through Excel using VLOOKUP formula
What you’ll bring
Essential skills
- Educated to O-Level/GCSE Level or equivalent, including Mathematics and English
- Ability to work on own initiative without supervision
- Appropriate experience of Microsoft Excel
- Good literacy skills and the ability to communicate clearly with customers
- Attention to Detail
- Experience in working in a transactional capacity.
Why Orbit?
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
A rewarding experience that works for you
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
A place to progress
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of
We’re proud to make a difference to people together. We’re values‑driven with a commercial focus on performance – because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.
How we hire
We aim to make our hiring process simple and fair:
- Online application
- Interview(s)
- Decision and offer
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
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Transactional Assistant employer: Orbit Group
Contact Detail:
Orbit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transactional Assistant
✨Tip Number 1
Familiarise yourself with the specific financial processes and transaction systems used in housing organisations. Understanding how payments are processed and the importance of accuracy in this role will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Orbit or similar organisations. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Brush up on your Excel skills, particularly functions like VLOOKUP, as these are essential for the role. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships in previous roles. Being able to demonstrate your communication skills and attention to detail will be crucial in showing that you're the right fit for the Transactional Assistant position.
We think you need these skills to ace Transactional Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Transactional Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in transactional roles or finance. Mention specific tasks you've handled that relate to processing transactions, using Excel, or communicating with customers.
Showcase Your Skills: Make sure to include your proficiency in Microsoft Excel and any relevant qualifications. Provide examples of how you've used attention to detail in past roles, especially in financial contexts.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for working in a role that supports community development. Mention why you believe in Orbit's mission and how you can contribute to their goals.
How to prepare for a job interview at Orbit Group
✨Know Your Numbers
As a Transactional Assistant, you'll be dealing with financial transactions daily. Brush up on your maths skills and be prepared to discuss how you handle numbers accurately, especially in relation to Excel functions like VLOOKUP.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. Be ready to share examples from your past experiences where your attention to detail made a significant difference, particularly in transaction processing or data management.
✨Showcase Your Communication Skills
You'll need to build relationships with customers and councils. Prepare to discuss how you effectively communicate complex information clearly and concisely, ensuring that all parties understand their needs and deadlines.
✨Understand Orbit's Values
Familiarise yourself with Orbit's mission and values. Be prepared to explain why you resonate with their purpose of providing affordable housing and how you can contribute to their goal of making a positive impact in communities.
