Scheduler (Estates Services Resource)

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The Scheduler role The DLO Scheduler will be responsible for managing Estate Operatives’ diaries to optimise efficiency within the team and drive performance to reduce costs by increasing the number of jobs completed by the In-House team, to manage and monitor job allocation for the In-House team. These include grounds maintenance, cleaning, and bulk rubbish collection. This role is part of Property where you\’ll help us to lead the way investing and maintaining 46,000 homes. This is a secondment opportunity ending 31st December 2025. What you\’ll achieve as Scheduler * Manage the diary for Estate Operatives * Create, maintain, and plan inspections for Estate Operatives, In-House Team Leaders, Contracts and Standards Managers and Property Managers. * Providing Management Information regarding spend/efficiency and cost data for service charge * Providing advice to the Group In-House Team Manager and In-House Team Leaders on how to improve performance/productivity * Day to day management of Field Service system: – Support the IT Team in the set up and administration of the Field Service system. – Adding new jobs to the system and re-scheduling – Liaise with the IT Team to ensure that asset data on Field Service is kept aligned with the master system – Providing data to support resolution of complaints / queries. – Scheduling follow on works. – Maintaining up to date operative information and availability on Field Service – Receive, and deal with routine written and verbal enquiries regarding the estates service provision, from customers and stakeholders, ensuring that all agreed standards for responsiveness are met to deliver the best possible level of satisfaction What you\’ll bring to the Scheduler role Essential skills * Experience within a similar role as a planner or scheduler driving increased performance * Knowledge and experience of scheduling and planning systems * Good PC skills, knowledge of Windows, Microsoft Word, Excel * Good organisational, planning and time management skills * Excellent communication, organisational, planning, and problem-solving skills. Desirable skills * Experience of using Microsoft Dynamics Field Service Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance – because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people