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- Tasks: Inspect and manage repairs for homes, ensuring safety and quality.
- Company: Join Orbit, a leading UK housing group dedicated to affordable living.
- Benefits: Enjoy flexible working, training opportunities, and wellbeing programmes.
- Why this job: Make a real impact in communities while growing your career.
- Qualifications: RICS qualification or relevant experience in building surveying required.
- Other info: Roles may require a DBS check for safeguarding purposes.
The predicted salary is between 36000 - 60000 ÂŁ per year.
4 days ago Be among the first 25 applicants
This range is provided by Orbit Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Orbit Group
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
This is a 12 Month Fixed Term Contract
The purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer focused approach for repairs delivery. Ensuring our homes and communal places are safe, well maintained and that our contractual obligations to customers are delivered effectively and efficiently.
This role is part of Property where you\’ll help us to lead the way investing and maintaining 46,000 homes.
What you’ll achieve
- As part of the Property Repairs team’s new culture of “Ownership and Resolution”, you will be the owner of and manage the customer expectations on inspected repairs and be the point of contact for all responsive repairs’ escalations and complaints within your assigned property area.
- Responsible for carrying out Structural and Technical Repairs Inspections, DMC Inspections, DTD Repairs Inspections and provide technical assistance to the business on repairs related matters.
- Responsible for carrying out pre, interim and post inspections, specify and cost works using SORs as required. Update IT systems with all necessary information and report on property conditions.
- Inspection workstreams include Day to Day Repairs, Major Repairs and Damp, Mould and Condensation across individual dwellings and communal assets.
- Actively find solutions to required repairs, provide specifications and schedules of works to reflect good building practice, ensuring that works orders are designed and prioritised to deliver cost effective, high quality, customer-focused repairs.
- Provide the business with a “First Responder” capability by attending Fire, Insurance and Structural incidents and action the resolution including the management of immediate risk removal.
- Diagnose building defects and seek budget estimates for remedial improvement works, seeking advice on complex matters from the Area Repairs Managers.
- To assist with the budget control and liaise with Area Repairs Manager to confirm budgets are on track and apply a true commercial approach to repair requirements.
What you’ll bring
Essential skills
- RICS qualification or Experience of working in a building surveying role or similar capacity.
- Knowledge/experience of building maintenance and repair management.
- Knowledge, experience, and the ability to survey properties and provide accurate and detailed schedules of work using schedule of rates codes.
- Knowledge and experience of working with mixed tenure blocks and understanding differences in lease agreements.
- Knowledge of relevant Housing and H&S legislation (e.g., Landlord & Tenant Act, RICS Code, Building Safety Act, etc.).
- Flexible approach to travel and working hours to accommodate customer meetings and out of hours rota.
- Ordinary or Higher National Certificate in building or a related discipline.
- Experience in Stock Condition Surveys for social housing.
- Experience of conflict management and dealing with vulnerable customers.
- Knowledge/experience of disrepair.
Why Orbit?
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
A rewarding experience that works for you
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
A place to progress
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of
We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance – because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.
How we hire
We aim to make our hiring process simple and fair:
- Online application
- Interview(s)
- Decision and offer
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Seniority level
Associate
Employment type
Contract
Job function
Quality Assurance
Industries
Housing and Community Development
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Repairs Inspector employer: Orbit Group
Contact Detail:
Orbit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Inspector
✨Tip Number 1
Familiarise yourself with the specific housing and health & safety legislation mentioned in the job description, such as the Landlord & Tenant Act and the Building Safety Act. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the legal framework surrounding the role.
✨Tip Number 2
Network with professionals in the building surveying and property management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Orbit.
✨Tip Number 3
Prepare to discuss your experience with conflict management and working with vulnerable customers. Think of specific examples where you've successfully navigated challenging situations, as this is a key aspect of the Repairs Inspector role.
✨Tip Number 4
Research Orbit's values and mission to understand their focus on community and customer satisfaction. Be ready to articulate how your personal values align with theirs during the interview, showcasing your passion for making a positive impact in the housing sector.
We think you need these skills to ace Repairs Inspector
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Repairs Inspector position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience in building surveying, maintenance management, or customer service. Use specific examples to demonstrate your knowledge of housing legislation and repair processes.
Showcase Your Qualifications: If you have a RICS qualification or any related certifications, make sure to mention them prominently. This will help establish your credibility and suitability for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Discuss why you want to work for Orbit and how you can contribute to their mission of providing affordable housing.
How to prepare for a job interview at Orbit Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Repairs Inspector. Familiarise yourself with the types of inspections you'll be conducting and the importance of customer satisfaction in repairs delivery.
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with building maintenance, repair management, and relevant legislation. Highlight any specific projects or situations where you've successfully diagnosed building defects or managed repairs.
✨Demonstrate Customer Focus
Since this role is heavily customer-oriented, think of examples where you've gone above and beyond for customers. Be ready to explain how you manage expectations and resolve complaints effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewers about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.