At a Glance
- Tasks: Ensure repairs are delivered efficiently and homes are safe and well-maintained.
- Company: Join one of the UK's largest housing groups dedicated to affordable living.
- Benefits: Rewarding work that makes a real difference in communities.
- Other info: Opportunity to impact over 46,000 homes and grow your career.
- Why this job: Be part of a team that believes everyone deserves a good home.
- Qualifications: Strong customer focus and ability to manage complex tasks.
The predicted salary is between 30000 - 40000 £ per year.
We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people.
The purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer-focused approach for repairs delivery. Ensuring our homes and communal spaces are safe, well maintained and that our contractual obligations to customers are delivered effectively and efficiently. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.
You will be responsible for providing financial and quality assurance through establishing the integrity and credibility of repair works orders by means of a forensic review process. Responsible and accountable for making continuous varying decisions around high value, complex and contractually sensitive tasks. Ensuring all decisions meet contractual agreements and safeguard the organisation against legal action. Responsible for the end-to-end management of Application for.
Repairs Commercial Officer employer: Orbit Group
At Orbit, we are committed to building thriving communities and providing affordable housing, making us an exceptional employer for those seeking meaningful work. Our inclusive culture fosters professional growth through tailored training programmes and flexible working opportunities, ensuring that every employee can thrive both personally and professionally. Join us in a role that not only offers competitive benefits but also allows you to contribute to a purpose-driven mission that positively impacts the lives of over 100,000 residents across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Commercial Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Orbit. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding our mission. We’re all about building thriving communities, so think about how your skills can contribute to that goal. Show us you’re passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see the real you! Use examples from your past experiences that highlight your customer-focused approach and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Repairs Commercial Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Repairs Commercial Officer role. Highlight any previous experience in repairs delivery or customer service, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about affordable housing and how you can contribute to our mission at Orbit. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in the past. We want to see your thought process and how you make decisions, especially when it comes to high-value tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Orbit!
How to prepare for a job interview at Orbit Group
✨Know Your Stuff
Make sure you understand the role of a Repairs Commercial Officer inside out. Familiarise yourself with Orbit's mission and values, especially their commitment to affordable housing and community wellbeing. This will help you align your answers with what they stand for.
✨Showcase Your Customer Focus
Since this role is all about providing a dedicated customer-focused approach, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you ensured safety and quality in your previous roles, as this will resonate well with their expectations.
✨Be Ready for Complex Scenarios
Expect questions that test your decision-making skills, especially around high-value and complex tasks. Think of specific situations where you had to make tough decisions and how you navigated contractual obligations. This will demonstrate your ability to handle sensitive tasks effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about how Orbit measures success in repairs delivery or what challenges they currently face in maintaining their homes. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
