At a Glance
- Tasks: Lead legal support for housing issues and represent Orbit in court.
- Company: Join one of the UK's largest housing groups dedicated to affordable living.
- Benefits: Flexible working, professional development, and a supportive work environment.
- Why this job: Make a real difference in communities while growing your legal expertise.
- Qualifications: Experience in housing law and strong communication skills required.
- Other info: Inclusive culture with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
We are building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Legal Enforcement Officer FTC until September available. Applications are invited from candidates based across the East who are able to work in a hybrid capacity, including a combination of office-based work, home working, and attendance at court locations as required.
We are looking for an experienced housing professional to lead on delivering legally robust, compassionate and customer-focused advice and support relating to income recovery and tenancy breaches.
What you'll achieve
- You will safeguard the organisation by ensuring all legal interventions are fair, proportionate and well-informed.
- You will provide expert guidance to colleagues and customers on the legal processes surrounding possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.
- You will take the lead on preparing high-quality legal documentation, making applications and initiating legal proceedings, and, where required, representing Orbit in court.
- Above all, you will ensure customers feel informed, supported and confident throughout every stage of the legal journey.
What you'll bring
Essential skills
- In-depth understanding of housing law, Civil Procedure Rules, Pre-Action Protocols, and grounds for possession and injunctions.
- Strong case management experience in both income recovery and tenancy enforcement, including ASB and breach cases.
- Confidence and professionalism representing in court (County Court & High Court) with or without legal counsel.
- Ability to assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
- High emotional intelligence and communication skills - able to influence, empathise and de-escalate in high-pressure situations.
- Proven ability to build partnerships across teams and agencies, maintaining Orbit's reputation as a fair and ethical landlord.
- Proficiency in Microsoft Office and case management systems.
- Experience writing legal documentation: witness statements, court summaries, and case evidence.
- Commitment to Orbit's core values and customer promises: safety, trust, support and respect.
- Must be willing and able to travel to meet the requirements of the role; own transport is key.
Desirable skills
- Previous experience leading tenancy enforcement initiatives, community safety programmes or multi-agency forums.
- Knowledge of welfare reform and income maximisation approaches.
- Legal qualification or housing-related accreditation.
Why Orbit?
Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us:
- A rewarding experience that works for you. We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work-life balance, we offer flexible working opportunities for many roles.
- A place to progress. From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow.
- For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
- A purpose to feel proud of. We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website.
How we hire
We aim to make our hiring process simple and fair: Online application, Interview(s), Decision and offer. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Legal Enforcement Officer in Norwich employer: Orbit Group
Contact Detail:
Orbit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Enforcement Officer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and recent changes in legislation. Being able to discuss these topics confidently will show that you're not just qualified, but genuinely passionate about the field.
✨Tip Number 3
Practice your court representation skills! If you’ve got experience, simulate a court scenario with a friend or mentor. This will help you feel more at ease when it comes time to showcase your expertise during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that truly believes in making a difference.
We think you need these skills to ace Legal Enforcement Officer in Norwich
Some tips for your application 🫡
Show Your Legal Expertise: Make sure to highlight your in-depth understanding of housing law and your experience with legal documentation. We want to see how you can bring your knowledge to the table, especially when it comes to income recovery and tenancy enforcement.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our values right there!
How to prepare for a job interview at Orbit Group
✨Know Your Housing Law
Make sure you brush up on your knowledge of housing law, Civil Procedure Rules, and Pre-Action Protocols. Being able to discuss these topics confidently will show that you’re well-prepared and understand the legal landscape you'll be working in.
✨Showcase Your Case Management Skills
Prepare examples of your case management experience, especially in income recovery and tenancy enforcement. Be ready to discuss specific cases where you successfully navigated complex situations, as this will demonstrate your expertise and problem-solving abilities.
✨Practice Court Representation Scenarios
Since representing Orbit in court is a key part of the role, practice articulating how you would handle various court scenarios. This could include discussing how you would approach a possession hearing or an injunction application, showcasing your confidence and professionalism.
✨Emphasise Emotional Intelligence
Highlight your ability to empathise and de-escalate high-pressure situations. Prepare to share examples of how you've built partnerships across teams and agencies, as this aligns with Orbit's values and shows you can maintain a fair and ethical approach.