Estates Services In-House Team Leader in Norwich

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people.

The purpose of this role is to manage and supervise a team of Estate Operatives within a specified area to deliver high quality estate services and provide logistical support to the Contracts & Standards Manager. This role is part of the Property directorate where you’ll help us to lead the way investing and maintaining 46,000 homes.

What you’ll achieve:

• Responsible for all aspects of staff management for the Estate Operatives, including recruitment, training, development, and performance/absence management.
• Complete regular performance meetings with stakeholders, such as Contracts and Standards Managers, Property Managers, and Independent Living Scheme Managers, to monitor and discuss performance.
• Ensure value for money with customers by ensuring a robust stock inventory process is followed for sundries such as weedkiller, cleaning products, gardening, and cleaning equipment.
• Ensure that sufficient time is allocated to enable works to be completed to the expected standard.
• Responsible for keeping the machinery and equipment asset register up to date to ensure that machinery and equipment is used, maintained, and serviced appropriately by regularly monitoring the condition of equipment.
• To be accountable for ensuring personal protective equipment and machinery is ordered, distributed, and maintained, ensuring it is safe to use and that stocks of chemicals and equipment are stored appropriately and conforms to COSHH regulations.
• Ensure the Orbit’s Health & Safety policy and procedures are followed by Estate Operatives. This will involve regular spot checks, inspections and audits of Estate Operatives and work practices.
• Complete regular inspections, inventories, and audits of the condition of Estate Operatives’ equipment and vehicle, ensuring the safe and correct use and maintenance.
• To also provide the completed annex to the Property and Estates Coordinator to file.
• Be part of the Out of Hours Rota.

What you’ll bring:

Essential skills:

• Must hold a current full UK driving licence and be willing to drive the association’s vehicles, including vans and tipper transits.
• Must have the capability to operate machinery and equipment such as petrol mowers, strimmers, floor cleaning apparatus and electric hand power tools.
• Experience of working in a similar or related environment or post.
• Knowledge of estate-based service delivery and contract management.
• Knowledge of British Standards, Codes of Practice, Health & safety and any other specialist trade and professional codes of practice relevant to Estate Services activities.

Desirable skills:

• Experience of staff management.
• Experience of Resource Scheduling systems.

Why Orbit?

Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us:

• A rewarding experience that works for you. We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
• A place to progress. From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
• For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
• A purpose to feel proud of. We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website.

How we hire:

• Online application.
• Interview(s).
• Decision and offer.

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.