Orbit Group is seeking a Customer Involvement & Influence Manager to lead the Customer Influence team and develop a proactive engagement programme that deepens understanding of customer expectations for future strategy.
The role operates in an agile framework and will be based out of our Coventry office 2-4 times per month, with activity aligned to business needs and priorities. You will work within the Customer directorate to keep promises to over 100,000 customers.
#J-18808-LjbffrHead of Customer Influence & Insight (Housing) employer: Orbit Group
At Orbit, we pride ourselves on being a leading housing group dedicated to building thriving communities and providing affordable homes. Our work culture is rooted in collaboration and a strong commitment to customer focus, ensuring that our employees feel valued and empowered to make a difference. With ample opportunities for professional growth and a supportive environment, joining us as a Contracts & Standards Manager means contributing to meaningful change while enjoying the benefits of working for an organisation that truly believes in people.
