At a Glance
- Tasks: Become a tech expert, enhancing our IT platforms and driving business efficiency.
- Company: Join Orbit, a leading housing group dedicated to affordable living.
- Benefits: Enjoy flexible working, professional development, and a supportive environment.
- Other info: Be part of a values-driven team focused on progress and people.
- Why this job: Make a real impact in communities while growing your career in tech.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills are essential.
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people.
The role
As a Functional Consultant, you will be a subject matter expert in one or more IT platforms and associated business processes, providing technical advice, recommendations and insights into the design, operation and enhancement of our core platforms. The Functional Consultant will help drive our business teams to improve efficiency, streamline operations, and achieve strategic goals through tailored system configurations. This is an agile working role with roughly twice per month working from our Coventry office (subject to business need). This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant.
What you'll achieve
- Delivery Management: Collaborating with Transformation, Technology & Data teams to design, document, and implement robust functional solutions aligned to business needs. Translating requirements into clear functional specifications, ensuring solutions are feasible, scalable, and aligned with enterprise architecture. Acting as a technical escalation point for troubleshooting complex system issues, ensuring timely resolution and minimal operational disruption. Building capability within the team by delivering training, guidance, and knowledge sharing to colleagues.
- Change Management: Identifying opportunities to further exploit platform capabilities and improve business outcomes through optimisation and innovation. Communicating these opportunities clearly to senior stakeholders, translating technical possibilities into business benefits. Ensuring change is delivered in a structured, transparent manner with clear communication, governance, and stakeholder buy-in.
- Stakeholder Management: Establishing long-term partnerships with key stakeholders to support both service delivery and strategic initiatives. Acting as a bridge between business and technology teams, ensuring clear communication and shared understanding of requirements and outcomes. Influencing stakeholders through insight, expertise, and credible recommendations to support decision-making.
What you'll bring
Essential skills:
- Strong functional and technical expertise in Dynamics 365 CE (Customer Engagement) and associated third-party integrations, enabling effective solution design and troubleshooting.
- Proven experience delivering technology change initiatives, with the ability to manage complexity and deliver outcomes in structured environments.
- Excellent stakeholder management and communication skills, with the ability to influence and engage at multiple organisational levels.
- Experience working in Agile delivery models and CI/CD environments, demonstrating an understanding of iterative development, automation, and continuous improvement.
- Basic understanding of data modelling, reporting, and analytics, including experience supporting insight generation for business users (e.g. dashboards, KPIs).
Desirable skills:
- Knowledge of Housing Management Systems and wider social housing sector platforms, enabling quicker contextual understanding and impact assessment.
- Relevant Microsoft or technology certifications, demonstrating formal expertise and commitment to continuous professional development.
- Familiarity with Power Platform, Azure, and broader cloud technologies to support modern, scalable solution design.
- Familiarity with release pipelines, environment management (e.g. Dev/Test/Prod), and controlled deployments within CI/CD frameworks.
- Knowledge of AI / automation opportunities within Microsoft ecosystem (Copilot, intelligent automation, etc.).
Why Orbit?
Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us:
- A rewarding experience that works for you. We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
- A place to progress. From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
- A purpose to feel proud of. We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people.
How we hire
We aim to make our hiring process simple and fair: Online application, Interview(s), Decision and offer. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Functional Consultant - Dynamics 365 CE employer: Orbit Group
At Orbit, we are dedicated to building thriving communities and providing affordable housing, making us an exceptional employer for those seeking meaningful work. Our inclusive culture fosters professional growth through tailored training programmes and flexible working opportunities, ensuring that every employee can thrive both personally and professionally. Join us in Coventry, where your contributions will directly impact the lives of over 100,000 residents, and be part of a values-driven organisation that prioritises progress and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Consultant - Dynamics 365 CE
✨Tip Number 1
Network like a pro! Reach out to current employees at Orbit on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Functional Consultant role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Dynamics 365 CE. Brush up on your technical skills and be ready to discuss how you've used them in past roles. Show us how you can translate complex tech into business benefits – that's what we love to see!
✨Tip Number 3
Practice your stakeholder management skills. Think of examples where you've influenced decisions or improved communication between teams. We want to hear how you can bridge the gap between business and technology, so come prepared with stories!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of our mission to create thriving communities. Let's make a difference together!
We think you need these skills to ace Functional Consultant - Dynamics 365 CE
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Dynamics 365 CE and how it aligns with the role. We want to see how your skills can help us improve our operations and achieve our goals.
Showcase Your Stakeholder Management Skills:Since this role involves a lot of collaboration, don’t forget to mention your experience in managing stakeholders. Share examples of how you've influenced decisions and communicated effectively across different levels of an organisation.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to submit your application through our careers website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Orbit Group
✨Know Your Dynamics 365 CE Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE and its functionalities. Be prepared to discuss how you've used it in past roles, especially in relation to stakeholder management and delivering technology change initiatives.
✨Showcase Your Problem-Solving Skills
Be ready to share specific examples of how you've tackled complex system issues in the past. Highlight your troubleshooting skills and how you’ve ensured minimal operational disruption, as this will resonate well with the role's requirements.
✨Communicate Clearly and Confidently
Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly. Use examples to demonstrate how you've influenced stakeholders and communicated technical concepts in a way that aligns with business needs.
✨Emphasise Your Agile Experience
Familiarise yourself with Agile methodologies and be prepared to discuss your experience in CI/CD environments. Share how you've contributed to iterative development and continuous improvement, as this is crucial for the role.
