At a Glance
- Tasks: Provide tailored energy advice to vulnerable customers and support sustainability initiatives.
- Company: Join one of the UK's largest housing groups dedicated to affordable living.
- Benefits: Flexible working, professional development, and a supportive work environment.
- Other info: Opportunities for career growth and a chance to work across various UK locations.
- Why this job: Make a real difference in communities while promoting sustainability and energy efficiency.
- Qualifications: Level 3 Energy Awareness qualification and a passion for environmental issues.
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live.
More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us.
Because when we achieve together, customers and communities thrive.
Work for Orbit.
Believe in people.
The role Orbit are delighted to announce that we are looking to recruit an Energy Advisor to join our Sustainability team on a 18-month fixed term contract.
The Energy Advisor will collaborate closely with Orbit customers, offering specialised energy advice aimed at assisting vulnerable individuals at risk of fuel poverty.
Your guidance will be customized to each customer's unique situation, enhancing their experience, and contributing directly to our 2030 goal of 'making a positive difference to our customers and society.' Additionally, you will assist the Sustainability team in monitoring our energy data and performing energy audits in communal areas to identify potential energy-saving opportunities.
This effort will help lower communal energy charges for our customers and directly support their transition to net-zero.
This role can be fulfilled from any Orbit location - Coventry, Stratford upon Avon, Norwich, Erith, Kent, Hastings, and will involve travel.
If you would like to add a cover letter to your application, please email this to (url removed) once you have applied.
What you'll achieve Your key responsibilities will be to
- Provide a tailored Energy Advice and casework service for vulnerable Orbit customers that helps to alleviate fuel poverty and improve wellbeing.
This will include a mix of telephone advice and home visits for complex cases.
- Provide training to Orbit’s frontline colleagues to help them support customers with energy queries.
This will include basic energy awareness, causes of Damp, Mould and Condensation and energy saving advice.
- Work with our customer facing internal teams, such as Thriving Communities and our Communications teams to provide up-to-date and accurate energy advice to customers.
- Support on the external certification process in accordance with ISO 14001: 2015.
- Support our Thriving Communities team with development and distribution of Winter Warmth packs. What you'll bring Essential skills
- A level 3 Energy Awareness qualification or similar.
- A driving licence and access to a vehicle to travel to remote locations around the UK on a weekly basis
- A passion for saving energy and environmental issues and keeping up to date with these, especially in connection to the built environment and social housing.
- Able to build positive relationships with customers, many of whom are vulnerable, to provide energy advice and enhance the customer experience.
- Ability to influence others, and work both as part of a team and as a line manager.
Why Orbit?
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive.
For a better work life balance, we offer flexible working opportunities for many roles.
A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career.
Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills.
As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of We’re proud to make a difference to people together.
We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.
How we hire We aim to make our hiring process simple and fair
- 1. Online application
- 2. Interview(s)
Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check
Energy Advisor employer: Orbit Group
At Orbit, we pride ourselves on being a leading housing group dedicated to building thriving communities and providing affordable homes. Our work culture is rooted in collaboration and a strong commitment to customer focus, ensuring that our employees feel valued and empowered to make a difference. With ample opportunities for professional growth and a supportive environment, joining us as a Contracts & Standards Manager means contributing to meaningful change while enjoying the benefits of working for an organisation that truly believes in people.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Advisor
✨Make the Most of Local Events
Get out there and attend sustainability and environmental management events in your area. Local meet-ups, eco-fairs, or community clean-up days are not just great for networking but also for getting to know the players in the field—plus, you might just land a temporary gig with someone you meet!
✨Join Environmental Groups
Look for online and offline communities focused on sustainability. Joining groups like the Environmental Professionals Network or local environmental clubs can help you connect with others in the field. Often, these groups share temporary job opportunities that you won't find on typical job boards.
✨Leverage Your University’s Resources
If you're still studying or recently graduated, tap into your university’s career services. They often have leads on temporary roles, internships, or projects with local organisations looking for extra hands, especially during peak seasons.
✨Showcase Your Passion Online
Get active on social media by sharing your insights on sustainability topics. This could include short articles, infographics, or even participating in discussions on platforms like Twitter. Showing your commitment to the cause can make you a memorable candidate when applying for temp roles at places like Orbit Group.
We think you need these skills to ace Energy Advisor
Some tips for your application 🫡
Show Your Passion for Sustainability:When applying for a temporary role in sustainability and environmental management, it's crucial to let your passion shine through. Share any personal projects, volunteer work, or relevant coursework that demonstrates your commitment to the field. We want to see that you not only have the skills but also a deep interest in making a positive impact.
Highlight Relevant Experience:Make sure to detail any previous experience in sustainability, whether through internships, volunteer roles, or academic projects. Mention specific contributions or achievements that relate to environmental management — like waste reduction initiatives or conservation efforts. This will help us see the value you can bring to Orbit Group.
Tailor Your CV for the Role:We can't stress enough the importance of tailoring your CV specifically for this temporary role. Focus on skills and experiences that align with sustainability, like data analysis techniques for environmental surveys or knowledge of regulatory compliance. This targeted approach will make it easier for us to see why you're a great fit.
Be Clear About Your Availability:Since this is a temporary role, it's key that you clearly outline your availability in your application. Let us know your start date and how long you can commit, as this helps us plan effectively. Don’t forget to mention any flexibility you might have — that can set you apart from other candidates!
How to prepare for a job interview at Orbit Group
✨Show Off Your Eco-Knowledge
Dive deep into the realm of sustainability practices and environmental policies. Brush up on current trends and regulations relevant to the field, like the Circular Economy or net-zero targets, as these might come up in technical discussions with Orbit Group.
✨Bring Your Adaptable Mindset
As this gig is temporary, employers at Orbit Group will be keen on your ability to hit the ground running. Share instances from coursework or past experiences where you quickly adapted or contributed to projects, showcasing your eagerness to learn and tackle tasks with minimal hand-holding.
✨Highlight Relevant Tools
Get familiar with key tools and software commonly used in sustainability, such as GIS for environmental mapping or life cycle assessment software. Demonstrating your proficiency with these tools will boost your profile during the interview with Orbit Group.
✨Prepare for Scenario Questions
Expect scenario-based questions that evaluate your problem-solving skills in environmental management. Think of examples where you've successfully tackled an environmental concern, whether in studies or during internships, to illustrate your practical knowledge and organisational fit.
