At a Glance
- Tasks: Support residents by logging defects and coordinating contractor appointments.
- Company: Orbit Group, a top developer of affordable housing in the UK.
- Benefits: Flexible working hours, focus on employee wellbeing, and career development opportunities.
- Other info: Join a dynamic team dedicated to improving community living.
- Why this job: Make a real difference in residents' lives while enjoying a supportive work environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Orbit Group, a leading developer of affordable housing in the UK, is seeking a Customer Care Administrator to support the Customer Care Team. In this role, you will ensure residents in new homes receive professional service throughout their warranty period.
Your responsibilities include:
- Logging defects
- Coordinating contractor appointments
- Maintaining customer records
You will work closely with both customers and contractors, playing a key role in managing expectations and ensuring timely resolutions.
We offer a flexible work environment as part of our commitment to employee wellbeing and career development.
Customer Care Administrator — Flexible Working employer: Orbit Group
At Orbit Group, we pride ourselves on being an excellent employer, offering a flexible working environment that prioritises employee wellbeing and career development. Our supportive work culture fosters collaboration and growth, ensuring that as a Customer Care Administrator, you will have the opportunity to make a meaningful impact while enjoying a rewarding career in the affordable housing sector.
