Orbit Group is seeking an experienced Product Owner to lead the Digital Customer Experience strategy and the development of Orbit’s Customer Digital Portal and digital contact centre capabilities. The role sits in the Customer Strategy team and shapes how digital services are designed and delivered for more than 100,000 customers.
You will set vision, priorities and roadmaps, coordinating with Customer, Technology and external partners to deliver customer-focused outcomes.
#J-18808-Ljbffr
Lead Digital Customer Experience Product Owner in Coventry employer: Orbit Group
At Orbit, we are committed to creating a rewarding work environment that prioritises employee wellbeing and professional growth. As a leading housing group, we offer flexible working opportunities and comprehensive training programmes, ensuring that every team member can thrive while making a meaningful impact in the communities we serve. Join us to be part of a values-driven organisation where your contributions help shape an inclusive digital experience for over 100,000 customers.
