At a Glance
- Tasks: Lead customer influence initiatives and design engaging programmes for community involvement.
- Company: Orbit Group, a forward-thinking organisation focused on community engagement.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on a customer-first approach.
- Why this job: Shape community engagement strategies and make a real difference in residents' lives.
- Qualifications: Experience in customer engagement and strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Orbit Group is seeking a Customer Involvement & Influence Manager to lead our customer influence team and shape how we engage residents and communities across Coventry and beyond.
You will design and deliver an engaging programme of customer involvement, using qualitative and quantitative insights to inform strategy and decision making.
This agile role is based at our Coventry office 2-4 times per month and will collaborate with teams across the organisation to embed a customer‑first mindset.
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Customer Influence & Strategy Lead – Hybrid in Coventry employer: Orbit Group
At Orbit, we pride ourselves on being a leading housing group dedicated to building thriving communities and providing affordable homes. Our work culture is rooted in collaboration and a strong commitment to customer focus, ensuring that our employees feel valued and empowered to make a difference. With ample opportunities for professional growth and a supportive environment, joining us as a Contracts & Standards Manager means contributing to meaningful change while enjoying the benefits of working for an organisation that truly believes in people.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Influence & Strategy Lead – Hybrid in Coventry
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Orbit Group!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Customer Influence & Strategy Lead – Hybrid position at Orbit Group via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Customer Influence & Strategy Lead – Hybrid in Coventry
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Orbit Group.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Orbit Group’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Orbit Group
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Orbit Group. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Orbit Group. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Orbit Group.
