At a Glance
- Tasks: Manage sheltered housing and provide support to older and vulnerable people.
- Company: Join Orbit, a company dedicated to promoting independence and safety.
- Benefits: Enjoy generous holidays, private medical, and a contributory pension.
- Other info: Opportunity for professional growth and development in a supportive environment.
- Why this job: Make a real difference in people's lives while advocating for essential services.
- Qualifications: Experience with older people and strong ICT skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
The role is to effectively and professionally manage sheltered housing in line with Orbit’s policies and procedures. To provide high quality housing related support to older and vulnerable people, promoting independence and providing a safe and secure environment for our customers to live in. To be the advocate for sheltered housing and promote the service with internal teams and external stakeholders.
What you'll achieve:
- Responsible for maintaining H&S requirements in accordance with H&S policies and specific risk assessments.
- Responsible for ensuring all administration is efficiently and effectively completed in accordance with Orbit’s policies, procedures and practices.
- Manage the voids within the scheme to ensure they are let as quickly as possible to a suitable applicant, so as to reduce the void loss.
- Responsible for making sure new customers are inducted and welcomed to the scheme, so they understand how the services operate.
- Develop and maintain professional relationships with customers and ensure adhering to code of conduct and professional boundaries.
What you'll bring:
- Listens and develops a clear understanding of situations/issues/queries, to resolve matters.
- Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages such as Microsoft Word, Outlook and Excel.
- Knowledge and/or experience of the issues faced by older people or vulnerable groups.
- Able to build and maintain professional relationships with customers.
- Effective problem solving and negotiating skills.
- CIH level 2 or 3 in Housing Practice, equivalent qualification or the desire to undertake a professional qualification.
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Independent Living Scheme Officer in Broadstairs employer: Orbit Group
Orbit is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. With generous benefits including a group incentive bonus, private medical care, and a contributory pension, staff are encouraged to thrive in their roles while making a meaningful impact on the lives of older and vulnerable individuals in Broadstairs. Join us to be part of a dedicated team that values independence and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Scheme Officer in Broadstairs
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older and vulnerable groups. Attend local events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in managing sheltered housing and supporting vulnerable individuals. Use real-life examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to independent living schemes. Focus on your problem-solving skills and how you can advocate for customers effectively.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Independent Living Scheme Officer. Keep an eye on our listings and don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Independent Living Scheme Officer in Broadstairs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Independent Living Scheme Officer. We want to see how you can contribute to promoting independence and providing a safe environment for our customers.
Showcase Relevant Experience:If you've worked with older or vulnerable groups before, let us know! Share specific examples that demonstrate your understanding of their needs and how you've successfully supported them in the past.
Be Professional Yet Personable:While we appreciate professionalism, don’t forget to let your personality shine through. Building relationships is key in this role, so show us how you connect with others and maintain those professional boundaries.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Orbit Group
✨Know Your Stuff
Make sure you understand the role of an Independent Living Scheme Officer inside out. Familiarise yourself with Orbit’s policies and procedures, especially around health and safety requirements. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Empathy
Since you'll be working with older and vulnerable people, it’s crucial to demonstrate your understanding of their needs. Prepare examples from your past experiences where you've successfully supported individuals or resolved issues, highlighting your problem-solving skills and ability to build relationships.
✨Be Tech-Savvy
Brush up on your ICT skills, especially with Microsoft Word, Outlook, and Excel. You might be asked to demonstrate your ability to handle administrative tasks during the interview, so being confident with these tools will give you an edge.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you’re genuinely interested in the position and helps you gauge if it’s the right fit for you. Think about asking how they measure success in this role or what challenges the team is currently facing.
