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- Tasks: Lead legal support for housing issues, ensuring fair and compassionate advice.
- Company: Join Orbit, a leading developer of affordable housing in the UK.
- Benefits: Flexible working, professional development, and a supportive work environment.
- Why this job: Make a real difference in communities while growing your legal expertise.
- Qualifications: Experience in housing law and strong communication skills required.
- Other info: Hybrid working model with opportunities for career progression.
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Legal Enforcement Officer FTC until September available. Applications are invited from candidates based across the Midlands who are able to work in a hybrid capacity, including a combination of office-based work, home working, and attendance at court locations as required.
We are looking for an experienced housing professional to lead on delivering legally robust, compassionate and customer-focused advice and support relating to income recovery and tenancy breaches.
What you’ll achieve
- You will safeguard the organisation by ensuring all legal interventions are fair, proportionate and well-informed.
- You will provide expert guidance to colleagues and customers on the legal processes surrounding possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.
- You will take the lead on preparing high-quality legal documentation, making applications and initiating legal proceedings, and, where required, representing Orbit in court.
- Above all, you will ensure customers feel informed, supported and confident throughout every stage of the legal journey.
What you’ll bring
Essential skills
- In-depth understanding of housing law, Civil Procedure Rules, Pre-Action Protocols, and grounds for possession and injunctions.
- Strong case management experience in both income recovery and tenancy enforcement, including ASB and breach cases.
- Confidence and professionalism representing in court (County Court & High Court) with or without legal counsel.
- Ability to assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
- High emotional intelligence and communication skills - able to influence, empathise and de-escalate in high-pressure situations.
- Proven ability to build partnerships across teams and agencies, maintaining Orbit’s reputation as a fair and ethical landlord.
- Proficiency in Microsoft Office and case management systems.
- Experience writing legal documentation: witness statements, court summaries, and case evidence.
- Commitment to Orbit’s core values and customer promises: safety, trust, support and respect.
- Must be willing and able to travel to meet the requirements of the role; own transport is key.
Desirable skills
- Previous experience leading tenancy enforcement initiatives, community safety programmes or multi-agency forums.
- Knowledge of welfare reform and income maximisation approaches.
- Legal qualification or housing-related accreditation.
Why Orbit?
Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us:
- A rewarding experience that works for you. We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work-life balance, we offer flexible working opportunities for many roles.
- A place to progress. From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
- For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
- A purpose to feel proud of. We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
How we hire: We aim to make our hiring process simple and fair: Online application, Interview(s), Decision and offer. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Legal Enforcement Officer in Birmingham employer: Orbit Group
Contact Detail:
Orbit Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Enforcement Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and recent changes in legislation. Being able to discuss these topics confidently will show potential employers that you’re serious about the role.
✨Tip Number 3
Practice your court representation skills! If you’ve got experience, simulate a court scenario with a friend or mentor. This will help you feel more at ease when it comes time to showcase your skills in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, including the Legal Enforcement Officer position.
We think you need these skills to ace Legal Enforcement Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Legal Enforcement Officer. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Legal Knowledge: Since this role requires a solid understanding of housing law and legal processes, don’t shy away from showcasing your expertise. Mention specific cases or experiences where you’ve successfully navigated legal challenges.
Be Clear and Concise: When writing your application, clarity is key! Keep your sentences straightforward and avoid jargon. We want to see your communication skills shine through, especially since you'll be dealing with customers and court representatives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Orbit Group
✨Know Your Housing Law
Brush up on your understanding of housing law, Civil Procedure Rules, and Pre-Action Protocols. Being able to discuss these topics confidently will show that you’re well-prepared and knowledgeable about the legal aspects of the role.
✨Showcase Your Case Management Skills
Prepare examples from your past experience where you successfully managed complex cases involving income recovery or tenancy enforcement. Highlight your ability to assess vulnerabilities and navigate high-pressure situations effectively.
✨Demonstrate Emotional Intelligence
During the interview, be ready to discuss how you handle difficult conversations and de-escalate tense situations. Use specific examples to illustrate your high emotional intelligence and communication skills, which are crucial for this role.
✨Align with Orbit’s Values
Familiarise yourself with Orbit’s core values and customer promises. Be prepared to explain how your personal values align with theirs, and share examples of how you’ve demonstrated safety, trust, support, and respect in your previous roles.
