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- Tasks: Monitor CCTV, respond to alarms, and support lone workers during emergencies.
- Company: Join a leading property and people protection company with over 800 employees nationwide.
- Benefits: Enjoy life insurance, sick pay, pension, free parking, and career progression opportunities.
- Why this job: Be at the forefront of safety, making a real impact while working in a dynamic environment.
- Qualifications: Must have IT experience and strong communication skills; problem-solving mindset is essential.
- Other info: This role requires night shifts and successful background checks.
The predicted salary is between 29071 - 29071 £ per year.
*Salary: *£29,071.02
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
*Hours:* 40.22 hours per week, Monday to Friday, 7pm – 7am
*Work Base:* Riverview House, Bromborough
*Pay & Benefits:* In addition to a competitive salary, we also have a range of benefits which includes: life insurance, sick pay, personal accident insurance, pension, holidays, employee assistance programme, onsite Mental Health Champions, Perkz, free car parking and good career progression.
*Purpose:* We are seeking professional Surveillance Officers to join our advanced Alarm Receiving Centre. Ideal candidates should possess outstanding communication and IT skills, a problem-solving mindset, and keen attention to detail.
Your role will involve intercepting threats to the sites we monitor, working at the forefront of the company to protect customers assets. You will collaborate closely with emergency services to deliver emergency interventions during live incidents.
*Job Responsibilities:*
* Surveillance of lone workers to provide specialist support and intervention during high-risk situations.
* Actively observing live CCTV footage to provide dynamic risk management to client contracts.
* Providing a high-level response to intruder, fire and personal attack alarms.
* Directly coordinating with police and emergency services for rapid response to emergencies.
* Liasing with home office police forces nationally to provide emergency resourcing for re-secures and fleet decontaminations.
* Focus and drive to achieve operational excellence and continuous improvement of service output.
*Appointment to this position will be subject to a 5-year reference and successful DBS, credit and Police National Computer checks.*
*Please only apply if you are prepared to work the specified hours.*
*The Company:* We are the market leader in providing property and people protection in a range of sectors with a diversified client base. Our service offering continues to develop, innovate, and lead, meeting the needs of our clients and as we continue to provide ongoing support.
Orbis employ over 800 people nationally, with 80 of our colleagues based at Orbis Monitoring Services in Bromborough. Within our Monitoring Service Centre, employees will take both inbound and make outbound calls, handling emergency repair calls for Housing Associations nationwide.
Job Type: Permanent
Pay: £29,071.02 per year
Benefits:
* Company pension
* Life insurance
* On-site parking
* Referral programme
* Sick pay
* Store discount
Experience:
* demonstrable experience of working with IT equipment: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: 3085
Surveillance Officer (Nights) employer: Orbis Protect
Contact Detail:
Orbis Protect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveillance Officer (Nights)
✨Tip Number 1
Familiarise yourself with the latest surveillance technologies and software. Being knowledgeable about the tools used in monitoring can give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in high-pressure situations. As a Surveillance Officer, you'll need to convey information clearly and effectively, so practice articulating your thoughts under stress.
✨Tip Number 3
Network with professionals in the security industry. Attend local events or join online forums to connect with others who work in surveillance. They might provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for situational questions in your interview. Think of scenarios where you've had to solve problems quickly or manage emergencies, as these experiences will be crucial for the role of a Surveillance Officer.
We think you need these skills to ace Surveillance Officer (Nights)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in IT and surveillance roles. Emphasise any previous work with CCTV systems or emergency response situations to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving mindset. Mention specific examples of how you've successfully managed high-pressure situations or collaborated with emergency services in the past.
Highlight Relevant Skills: In your application, clearly outline your IT skills and attention to detail. Use bullet points to make it easy for the hiring team to see how you meet the essential criteria for the role.
Prepare for Background Checks: Since the position requires a DBS check and references, ensure you have your references ready and be prepared to discuss your background openly. This will help streamline the process once your application is successful.
How to prepare for a job interview at Orbis Protect
✨Showcase Your Communication Skills
As a Surveillance Officer, you'll need to communicate effectively with emergency services and clients. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Consider sharing examples of past experiences where your communication made a difference.
✨Highlight Your IT Proficiency
Since the role requires working with IT equipment, be prepared to discuss your technical skills. Mention any relevant software or systems you've used in previous jobs. If you have certifications or training in IT, make sure to bring those up as well.
✨Demonstrate Problem-Solving Abilities
The job involves managing high-risk situations, so it's crucial to showcase your problem-solving mindset. Prepare to discuss specific scenarios where you successfully identified a problem and implemented a solution, especially in stressful environments.
✨Research the Company and Its Values
Understanding the company's mission and values can set you apart from other candidates. Familiarise yourself with their approach to security and customer service. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.