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- Tasks: Provide top-notch application support for Azure, O365, and investment systems.
- Company: Join a finance-for-good firm making a positive impact globally.
- Benefits: Competitive salary, great culture, and opportunities for professional growth.
- Other info: Dynamic environment with exposure across the organisation and excellent career prospects.
- Why this job: Be part of a supportive team in a role that drives real change.
- Qualifications: 5+ years in application support, especially in financial services.
The predicted salary is between 60000 - 80000 £ per year.
Orbis are proudly working with a finance-for-good firm making the world a better place for millions through investment in highly positive-impact initiatives. They are growing their Application Support team to help manage an increasingly complex portfolio of applications including Microsoft Azure, O365 and Investment systems. This is an incredible opportunity for a Senior Application Support Analyst / Engineer to be part of one of the best cultures in Investment Management in a role with exposure across the organisation.
Responsibilities
- Owning end-to-end application support across the application suite including SaaS platforms, Investment Systems, O365 and cloud-based applications (Azure)
- Working directly with stakeholders across the business and technology to understand and resolve issues and bugs with business applications, and provide L1-L3 support and user training
- Managing third-party vendors to oversee the full incident resolution and service delivery process
Qualifications
- 5+ years’ prior experience in an Application Support role or similar within Financial Services (Private Equity, Investment Management, or Investment Banking)
- Excellent experience with Microsoft Azure and using SQL for querying and other complex tasks
- Solid experience of supporting SaaS platforms and applications in the Microsoft stack (e.g. Azure, O365)
- Excellent proven ability to work with cross-functional stakeholders to manage the full Application Support cycle
- Excellent experience managing third party software vendors
- Familiarity with methodologies such as ITIL, Agile and DevOps
If you feel your experience is a match with the above, please apply with an up to date copy of your CV in the first instance.
Senior Application Support Engineer - Azure / O365 - Investment Management employer: Orbis Group
Contact Detail:
Orbis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Engineer - Azure / O365 - Investment Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and tech sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Azure, O365, and application support. This gives you something tangible to discuss during interviews and shows you’re proactive about your career.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios related to application support and be ready to share how you’ve tackled similar challenges in the past. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Senior Application Support Engineer - Azure / O365 - Investment Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Microsoft Azure, O365, and application support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in previous roles. We love seeing candidates who can demonstrate their ability to resolve problems effectively, especially in a fast-paced environment like investment management.
Highlight Collaboration Experience: Since this role involves working closely with stakeholders, make sure to mention any experience you have in cross-functional teams. We value collaboration, so share stories that illustrate your teamwork and communication skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Orbis Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, O365, and SQL. Be ready to discuss specific scenarios where you've used these technologies in your previous roles. This will show that you’re not just familiar with them, but that you can apply your knowledge effectively.
✨Understand the Business Context
Since this role is within investment management, it’s crucial to understand how application support impacts business operations. Research the company’s mission and values, and think about how your role as a Senior Application Support Engineer can contribute to their positive impact initiatives.
✨Prepare for Stakeholder Interaction
You’ll be working closely with various stakeholders, so practice articulating how you would approach resolving issues collaboratively. Think of examples from your past experiences where you successfully managed stakeholder expectations or resolved conflicts.
✨Familiarise Yourself with ITIL and Agile
Since familiarity with methodologies like ITIL and Agile is mentioned in the job description, make sure you can discuss how you’ve applied these frameworks in your previous roles. Be prepared to give examples of how they helped improve application support processes.