At a Glance
- Tasks: Engage with customers, troubleshoot issues, and guide them through product features.
- Company: Orangebox Training Solutions, a supportive team in Newcastle upon Tyne.
- Benefits: Flexible hours, £11.48 per hour, and comprehensive training provided.
- Other info: Enjoy a flexible shift pattern and a friendly work environment.
- Why this job: Join a dynamic team and enhance your customer service skills while earning.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 23870 - 23870 £ per year.
Orangebox Training Solutions in Newcastle upon Tyne seeks a full-time Customer Service Advisor. In this role, you will engage with customers to troubleshoot issues, solve queries, and guide them through product features.
The position requires strong communication skills and the ability to work in a flexible shift pattern. A £11.48 hourly rate is offered, and a 5-day training course is part of the onboarding process.
On-Site Customer Service Advisor — Flexible Hours & Training employer: Orangebox Training Solutions
At Orangebox Training Solutions, we pride ourselves on fostering a supportive and dynamic work environment in Newcastle upon Tyne. Our commitment to employee development is evident through our comprehensive training programmes and flexible working hours, allowing you to balance your personal and professional life effectively. Join us to be part of a team that values communication, collaboration, and continuous growth, making every day at work both meaningful and rewarding.
Contact Details:
Orangebox Training Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land On-Site Customer Service Advisor — Flexible Hours & Training
✨Tip Number 1
Make sure to research Orangebox Training Solutions before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to discuss your flexibility during the interview. Highlight your ability to adapt to different shift patterns, as this is key for the Customer Service Advisor position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team at Orangebox.
We think you need these skills to ace On-Site Customer Service Advisor — Flexible Hours & Training
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight your communication skills and any relevant experience you have in troubleshooting or guiding customers. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’re the right fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Orangebox Training Solutions
✨Know Your Stuff
Before the interview, make sure you understand Orangebox Training Solutions and their products. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions, focusing on how you can effectively communicate with customers and resolve their issues.
✨Flexibility is Key
Highlight your ability to work flexible hours during the interview. Think of examples from your past experiences where you adapted to changing schedules or handled unexpected situations. This will demonstrate that you’re a great fit for their shift patterns.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the training process or how success is measured in the role. This shows that you’re engaged and eager to learn more about how you can contribute to the team.
