At a Glance
- Tasks: Engage with customers, troubleshoot issues, and guide them through product features.
- Company: Join Orangebox Training Solutions, a dynamic team in Newcastle upon Tyne.
- Benefits: Earn £11.48 per hour with flexible hours and comprehensive training.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Make a difference by helping customers while developing your skills.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 23870 - 23870 £ per year.
Orangebox Training Solutions in Newcastle upon Tyne seeks a full-time Customer Service Advisor. In this role, you will engage with customers to troubleshoot issues, solve queries, and guide them through product features.
The position requires strong communication skills and the ability to work in a flexible shift pattern. A £11.48 hourly rate is offered, and a 5-day training course is part of the onboarding process.
On-Site Customer Service Advisor — Flexible Hours & Training in Newcastle upon Tyne employer: Orangebox Training Solutions
At Orangebox Training Solutions, we pride ourselves on fostering a supportive and dynamic work environment in Newcastle upon Tyne. Our commitment to employee development is evident through our comprehensive training programmes and flexible working hours, allowing you to balance your personal and professional life while growing your skills in customer service. Join us to be part of a team that values collaboration, innovation, and the pursuit of excellence in every customer interaction.
Contact Details:
Orangebox Training Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land On-Site Customer Service Advisor — Flexible Hours & Training in Newcastle upon Tyne
✨Tip Number 1
Make sure to research Orangebox Training Solutions before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to discuss your flexibility during the interview. Highlight any previous experience where you've adapted to changing schedules or worked in shifts, as this will show you're a great fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Advisor position.
We think you need these skills to ace On-Site Customer Service Advisor — Flexible Hours & Training in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in showing us you're the right fit for our team.
Tailor Your Application:Make sure to customise your application for the Customer Service Advisor role. Highlight your communication skills and any relevant experience that showcases your ability to troubleshoot and solve customer queries effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for this position. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Orangebox Training Solutions
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by Orangebox Training Solutions. Familiarise yourself with common customer queries and think about how you would troubleshoot them. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable, as this will reflect the kind of customer service they expect.
✨Flexibility is Key
Highlight your ability to work flexible hours during the interview. Be prepared to discuss your availability and any previous experience you have with shift work. This shows that you’re adaptable and ready to meet the demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Service Advisor. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.
