Supervisor

Supervisor

Full-Time 24000 - 30000 £ / year (est.) No home office possible
Orange Tree

At a Glance

  • Tasks: Lead shifts, deliver exceptional customer service, and train your team to excel.
  • Company: Join a vibrant pub chain dedicated to hospitality and team success.
  • Benefits: Enjoy free meals, weekly pay, 28 days holiday, and generous discounts.
  • Other info: Be part of a supportive team with a clear career pathway.
  • Why this job: Grow your career in hospitality with ongoing training and development opportunities.
  • Qualifications: Passion for customer service and leadership skills are essential.

The predicted salary is between 24000 - 30000 £ per year.

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Benefits:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

Supervisor employer: Orange Tree

At Young's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your passion for hospitality can truly shine. With access to comprehensive training and development opportunities, including our Career Pathway and Apprenticeships, you will be supported in your career growth while enjoying benefits like free meals, generous holiday allowance, and discounts across our pubs. Join us in creating memorable experiences for our customers in a rewarding environment that values your contributions and fosters teamwork.
Orange Tree

Contact Detail:

Orange Tree Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their pub family.

✨Tip Number 2

Practice your customer service scenarios! Think about how you would handle different situations with customers and your team. Being able to demonstrate your passion for exceptional service during the interview can really set you apart.

✨Tip Number 3

Show off your training skills! If you've got experience in training or mentoring others, be sure to highlight that. Talk about how you can help develop the team and ensure they have the knowledge to delight customers.

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Supervisor

Customer Service
Team Building
Training and Development
Leadership
Shift Management
Communication Skills
Career Commitment
Safety Awareness
Rapport Building
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and your team, so share any relevant experiences that highlight your enthusiasm for hospitality.

Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'training', 'teamwork', and 'leadership', to show us you understand what we're looking for in a Supervisor.

Highlight Your Experience: Don’t forget to mention any previous supervisory or hospitality roles you've had. We love to see how you've trained others or led shifts, as this shows us you're ready to take on the responsibilities of the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic opportunities we have at StudySmarter!

How to prepare for a job interview at Orange Tree

✨Know Your Customer Service Basics

Make sure you brush up on the key principles of exceptional customer service. Be ready to share examples of how you've gone above and beyond for customers in the past. This will show your passion for delivering great service, which is crucial for a Supervisor role.

✨Showcase Your Team Leadership Skills

Prepare to discuss your experience in training and leading teams. Think of specific instances where you’ve successfully motivated your team or resolved conflicts. This will demonstrate your ability to build rapport and lead shifts effectively.

✨Understand the Company Culture

Research the pub's values and culture before the interview. Be prepared to explain how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in growing with them in the hospitality industry.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. Inquire about their training programmes or career pathways. This not only shows your interest in ongoing development but also helps you gauge if the company is the right fit for your career goals.

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