At a Glance
- Tasks: Lead shifts, train your team, and ensure exceptional customer service.
- Company: Join The Orange Tree, a vibrant pub known for its sports heritage and friendly atmosphere.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount on food and drinks.
- Other info: Located near Twickenham Stadium, perfect for rugby fans!
- Why this job: Be part of a supportive team in a lively environment with opportunities for growth and development.
- Qualifications: Passion for hospitality and customer service; leadership skills are a must.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor
Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre you'll find a delight and a home from home for all rugby fans out there in The Orange Tree pub. Well known for our historic attachment to sports, The Orange Tree offers brilliant service, a friendly atmosphere and a well-stocked bar.
Boasting HD screens galore it's the perfect place to catch the match if you've missed out on tickets to Twickenham, but The Orange Tree still maintains a warm and traditional pub feel with old-fashioned cask ale pumps and dimly lit hanging lanterns.
We all know rugby players are big eaters and that rugby fans love a drink; thank god then that we serve a delightful menu to satisfy even the largest of appetites, but there is also a truly delightful lunch and evening menu too. This comprises of all the old British classics served with a modern twist and a kind smile. A great South London pub.
We also have 13 beautiful boutique bedrooms in our hotel beautifully decorated. Located in a leafy suburb of London and with easy connections to Twickenham Stadium and the city centre, The Orange Tree is an ideal choice.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Richmond employer: Orange Tree
The Orange Tree is an exceptional employer located in a vibrant area of West London, offering a friendly and supportive work environment for Supervisors passionate about hospitality. With access to career pathways, training opportunities, and a range of benefits including free meals and a generous discount scheme, employees can thrive both personally and professionally while enjoying the unique atmosphere of a traditional pub. Join us to be part of a team that values exceptional service and fosters growth in a delightful setting close to Twickenham Stadium.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Richmond
✨Tip Number 1
Familiarise yourself with the pub's atmosphere and offerings. Visit The Orange Tree before your interview to experience the vibe, menu, and customer service first-hand. This will help you speak knowledgeably about how you can contribute to their team.
✨Tip Number 2
Showcase your passion for hospitality during your interactions. Engage with staff or customers if possible, and express your enthusiasm for delivering exceptional service. This will demonstrate that you align with their values and culture.
✨Tip Number 3
Prepare examples of how you've successfully trained or led a team in the past. Highlight specific situations where your leadership made a positive impact on customer satisfaction or team performance, as this is crucial for the Supervisor role.
✨Tip Number 4
Research the local area and the pub's connection to rugby. Being knowledgeable about local events and the significance of rugby in the community can set you apart, showing your commitment to being part of the pub's identity.
We think you need these skills to ace Supervisor in Richmond
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the company is looking for in a Supervisor. Highlight your passion for customer service and team leadership in your application.
Tailor Your CV:Make sure your CV reflects relevant experience in hospitality and supervisory roles. Use specific examples that demonstrate your ability to deliver exceptional customer service and train team members.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the pub's atmosphere. Mention how your values align with their commitment to customer satisfaction and team development.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Orange Tree
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team in a busy environment.
✨Know the Menu and Offerings
Familiarise yourself with the pub's menu and offerings, especially the British classics with a modern twist. Being able to discuss these items will show your genuine interest in the role and the establishment.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's culture, training opportunities, and career progression. This shows your commitment to a long-term career in hospitality and your eagerness to grow within the company.
