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- Tasks: Ensure guest safety, manage late check-ins, and prepare for breakfast service.
- Company: The Orange Tree, a vibrant pub with a rich sports history.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Join a friendly team in a lively atmosphere while enjoying great perks.
- Qualifications: Customer service passion, excellent communication skills, and attention to detail.
- Other info: Opportunities for career growth and training in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre, you'll find a delight and a home from home for all rugby fans out there in The Orange Tree pub. Well known for our historic attachment to sports, The Orange Tree offers brilliant service, a friendly atmosphere and a well-stocked bar. Boasting HD screens galore, it's the perfect place to catch the match if you've missed out on tickets to Twickenham, but The Orange Tree still maintains a warm and traditional pub feel with old-fashioned cask ale pumps and dimly lit hanging lanterns. We all know rugby players are big eaters and that rugby fans love a drink; thank god then that we serve a delightful menu to satisfy even the largest of appetites, but there is also a truly delightful lunch and evening menu too. This comprises of all the old British classics served with a modern twist and a kind smile. A great South London pub. We also have 13 beautiful boutique bedrooms in our hotel beautifully decorated. Located in a leafy suburb of London and with easy connections to Twickenham Stadium and the city centre, The Orange Tree is an ideal choice.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter employer: Orange Tree
Contact Detail:
Orange Tree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Orange Tree for a pint or a meal. Familiarising yourself with the atmosphere and the menu will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Show off your personality! As a Night Porter, you'll need to be friendly and approachable. During your interview, let your outgoing nature shine through. Share stories that highlight your customer service skills and how you handle late-night situations.
✨Tip Number 3
Prepare for the unexpected! Night shifts can bring all sorts of surprises. Think about scenarios you might face and how you'd tackle them. This will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep your name fresh in their minds and show your enthusiasm for joining the team.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and outgoing side of you that matches our pub's vibe. Don't be afraid to add a touch of warmth and humour to your words.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or similar roles. We love seeing how your background aligns with what we do at The Orange Tree, especially when it comes to delivering exceptional customer service.
Be Detail-Oriented: Since attention to detail is key for a Night Porter, ensure your application is free from typos and errors. A polished application reflects your commitment to maintaining high standards, just like we do at our pub and hotel.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at The Orange Tree!
How to prepare for a job interview at Orange Tree
✨Know Your Venue
Before the interview, take some time to research The Orange Tree pub. Familiarise yourself with its history, atmosphere, and menu offerings. This will not only show your genuine interest in the role but also help you answer questions about how you can contribute to the pub's unique vibe.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think of specific situations that highlight your friendly personality and ability to handle requests efficiently, especially during late hours.
✨Demonstrate Attention to Detail
The job requires an impeccable eye for detail. Be ready to discuss how you've maintained high standards in previous roles. You might want to mention any health and safety checks you've conducted or how you ensured a welcoming environment for guests.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the pub's future plans. This shows you're not just interested in the job but also in how you can grow within the company and contribute to its success.
