Assistant Manager

Assistant Manager

Richmond Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a stylish, food-focused pub while ensuring exceptional customer service.
  • Company: Join Young's, a renowned hospitality brand with a focus on quality and customer satisfaction.
  • Benefits: Enjoy 20% off at all Young's locations, free meals, and access to funded training courses.
  • Why this job: Be part of a supportive culture that prioritises your growth and offers clear career pathways.
  • Qualifications: We seek motivated individuals with experience in hospitality and a passion for team management.
  • Other info: 28 days holiday and a company pension scheme included!

The predicted salary is between 28800 - 43200 £ per year.

Descripción

Assistant Manager

Located just a short stroll from Richmond station and next to West London\’s famous Orange Tree Theatre you\’ll find a delight and a home from home for all rugby fans out there in The Orange Tree pub. Well known for our historic attachment to sports, The Orange Tree offers brilliant service, a friendly atmosphere and a well-stocked bar.
Boasting HD screens galore it\’s the perfect place to catch the match if you\’ve missed out on tickets to Twickenham, but The Orange Tree still maintains a warm and traditional pub feel with old-fashioned cask ale pumps and dimly lit hanging lanterns.
We all know rugby players are big eaters and that rugby fans love a drink; thank god then that we serve a delightful menu to satisfy even the largest of appetites, but there is also a truly delightful lunch and evening menu too. This comprises of all the old British classics served with a modern twist and a kind smile. A great South London pub.
We also have 13 beautiful boutique bedrooms in our hotel beautifully decorated. Located in a leafy suburb of London and with easy connections to Twickenham Stadium and the city centre, The Orange Tree is an ideal choice.

What We Offer Our Assistant Managers:

  • Access to our Career Pathway and development towards GM – A large majority of our GM appointments are internal
  • Access to our fully funded apprenticeships and training and development courses
  • 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Free Meals
  • 28 Days holiday per year
  • Company Pension Scheme
  • What we look for in an Assistant Manager:

    We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

    Assistant Manager employer: Orange Tree

    Join our vibrant team as an Assistant Manager in a stylish, food-focused pub where your passion for exceptional customer service will thrive. We offer a supportive work culture with access to career pathways leading to General Manager roles, fully funded training courses, and generous employee benefits including discounts, free meals, and a company pension scheme. With a commitment to your professional growth and a focus on internal promotions, this is an excellent opportunity for those looking to build a rewarding career in hospitality.
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    Contact Detail:

    Orange Tree Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager

    ✨Tip Number 1

    Familiarise yourself with the specific values and culture of our pub. Understanding what makes us unique will help you demonstrate your alignment with our mission during any discussions.

    ✨Tip Number 2

    Showcase your passion for customer service by preparing examples of how you've gone above and beyond in previous roles. This will highlight your commitment to exceptional service, which is key for an Assistant Manager.

    ✨Tip Number 3

    Be ready to discuss your leadership style and how you motivate a team. Think of specific instances where you've successfully trained or developed team members, as this is crucial for the role.

    ✨Tip Number 4

    Research current trends in the hospitality industry, especially those related to food and beverage. Being knowledgeable about what's popular can set you apart and show your enthusiasm for the role.

    We think you need these skills to ace Assistant Manager

    Leadership Skills
    Customer Service Excellence
    Team Management
    Communication Skills
    Problem-Solving Skills
    Time Management
    Training and Development
    Motivational Skills
    Attention to Detail
    Sales Skills
    Conflict Resolution
    Adaptability
    Financial Acumen
    Organisational Skills

    Some tips for your application 🫡

    Understand the Role: Take time to thoroughly read the job description for the Assistant Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.

    Craft a Tailored CV: Make sure your CV reflects your experience in hospitality and team management. Use specific examples that demonstrate your passion for customer service and your ability to lead a team effectively.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight how your values align with their focus on exceptional customer service and team development. Be sure to mention any relevant training or development courses you've completed.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

    How to prepare for a job interview at Orange Tree

    ✨Show Your Passion for Customer Service

    Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.

    ✨Demonstrate Leadership Skills

    As an Assistant Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in previous roles.

    ✨Highlight Your Commitment to Development

    Talk about your career aspirations in hospitality and how you plan to grow within the industry. Mention any relevant training or development courses you've completed or are interested in pursuing.

    ✨Prepare for Team Management Scenarios

    Be ready to answer situational questions related to team management. Think about challenges you've faced in the past and how you resolved them, as well as how you would handle potential conflicts within the team.

    Assistant Manager
    Orange Tree
    Location: Richmond
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