ICT Helpdesk & Network Support Technician in Wrexham

ICT Helpdesk & Network Support Technician in Wrexham

Wrexham Full-Time 25000 - 35000 £ / year (est.) No working from home possible
Orange Recruitment

At a Glance

  • Tasks: Provide first-line helpdesk and network support for staff at various locations.
  • Company: Join a dynamic team at Orange Recruitment, focused on tech solutions.
  • Benefits: Gain valuable experience in ICT support with potential for career growth.
  • Other info: Work in a supportive environment with opportunities to learn and develop.
  • Why this job: Be the go-to tech guru and make a difference in daily operations.
  • Qualifications: 5 GCSEs including Maths and English, plus relevant industry qualifications.

The predicted salary is between 25000 - 35000 £ per year.

Orange Recruitment is seeking an ICT Support Technician to provide first-line helpdesk and network support for staff at the head office and remote locations. This role requires at least 5 GCSEs including Maths and English, along with relevant industry qualifications. You will assist in hardware, software, and network support, ensuring efficient handling of support requests. The position is based in Rossett.

ICT Helpdesk & Network Support Technician in Wrexham employer: Orange Recruitment

At Orange Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters collaboration and innovation. Our team members benefit from ongoing professional development opportunities, ensuring they grow alongside the company while enjoying a flexible work environment in the picturesque location of Rossett. Join us to be part of a dynamic team where your contributions are valued and rewarded.

Orange Recruitment

Contact Details:

Orange Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT Helpdesk & Network Support Technician in Wrexham

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Orange Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Orange Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Orange Recruitment!

Direct Apply to Orange Recruitment

Let's not forget to apply directly through the Orange Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace ICT Helpdesk & Network Support Technician in Wrexham

Helpdesk Support
Network Support
Hardware Troubleshooting
Software Support
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Orange Recruitment.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Orange Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Orange Recruitment

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.