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- Tasks: Provide trauma-informed support to women and girls affected by sexual violence.
- Company: Join Glasgow and Clyde Rape Crisis Centre, a leader in survivor services.
- Benefits: Flexible hours, supportive team environment, and ongoing training opportunities.
- Why this job: Make a real difference in the lives of survivors while working in a feminist, equality-focused setting.
- Qualifications: Experience in support roles, particularly with women and girls, is essential.
- Other info: This role requires a PVG check and is open to women only.
The predicted salary is between 23200 - 29060 £ per year.
TITLE:Support Worker (Survivor Services)
RESPONSIBLE TO:Service Manager
LOCATION OF POST:Glasgow City Centre Head Office and community bases in Glasgow, Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire, and West Dunbartonshire
SALARY:SCP 31 / £29,060
HOURS:21 to 35 hours per week, across Monday to Friday
CONTRACT TERM:To 1 April 2026, subject to the successful completion of a 3-month probation period. Continuation beyond this term will be dependent on performance and funding.
APPLICATION PROCESS: Please send your CV and cover letter of no more than two pages outlining the following by noon on Monday, 8th September.
- Your preferred contract hours/working days.
- Your suitability for the tasks and responsibilities of the role and how they meet the essential and preferred criteria.
Interviews will be held in person in Glasgow on Wednesday, 17th September.
ABOUT THIS ROLE
A PVG check will be undertaken as part of the selection process. Only women need to apply under Schedule 9, Part 1 of the Equality Act 2010.
This is a key role in Glasgow and Clyde Rape Crisis Centre’s survivor services teams that provides specific support services to girls and women. The role requires a strong commitment to anti-discriminatory and equality work and must demonstrate experience working directly with girls and women. The post holder will be comfortable and confident in representing the service externally across agencies. Experience and understanding of working within an organisation that operates within a feminist, equality, and human rights framework is preferable for this role. Joining an already established team, this role will work closely with the Service Manager for the Project, while also being accountable for maintaining and applying the values, principles, and competencies of the role to the Director of the Centre.
MAIN TASKS AND RESPONSIBILITIES:
- To offer trauma-informed support to women and girls who have experienced any form of sexual violence at any time in their lives in the form of telephone support, face-to-face support, group work, email support or another form of communication agreed upon with the line manager.
- To provide support via community-based drop-in locations across Glasgow, Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire and West Dunbartonshire, or in further and higher education campuses in the same areas.
- To liaise with external agencies for referrals coming in to or being made from GCRC. Link with relevant agencies to promote the support service, including health services, police and support agencies as appropriate.
- To undertake triage assessments with survivors on GCRC waiting lists.
- To contribute positively to your practice’s practical evaluation and reflective assessments.
- Participate in regular support and supervision sessions with the line manager and prepare regular reports, including statistical data for monthly case reviews.
- Attend internal meetings as required and appropriate to the post.
- Participate in new volunteer and other internal or external training as required.
- As directed by the Service Manager, attend meetings of relevant operational networks, partnerships or groups so that links with other organisations can be made or strengthened and the needs of survivors met.
- To record and file all statistics/information about support as required by Glasgow and Clyde Rape Crisis.
- To comply with GCRC’s Operational and Professional Practice Policies and Procedures.
- To adhere to the organisation’s values, competencies and performance framework.
- To uphold GCRC’s reputation as a positive ambassador and in representing organisational positions.
- Participate in ongoing training as provided by GCRC and take responsibility for ongoing personal development, including access to external support.
- Any other duties relevant to the support worker post that have been agreed upon with the line manager.
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Support Worker (Survivor Services) employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Survivor Services)
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care. Understanding how to support survivors effectively is crucial for this role, so consider researching best practices and relevant frameworks.
✨Tip Number 2
Network with professionals in the field. Attend local events or workshops related to survivor services and women's support to connect with others who work in similar roles. This can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with anti-discriminatory practices. Be ready to share specific examples of how you've supported women and girls in the past, as this will demonstrate your commitment to the values of the organisation.
✨Tip Number 4
Research Glasgow and Clyde Rape Crisis Centre's mission and values. Understanding their approach and how they operate will help you align your responses during the interview and show that you're genuinely interested in the role.
We think you need these skills to ace Support Worker (Survivor Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Support Worker role. Focus on any previous work with women and girls, particularly in trauma-informed support or similar environments.
Craft a Compelling Cover Letter: In your cover letter, clearly outline your suitability for the role by addressing the essential and preferred criteria mentioned in the job description. Use specific examples from your past experiences to demonstrate your commitment to anti-discriminatory and equality work.
Specify Your Availability: Clearly state your preferred contract hours and working days in your application. This shows that you are organised and have considered how your availability fits with the needs of the role.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are concise and well-structured. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Orange Recruitment
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Worker in Survivor Services. Be prepared to discuss how your experience aligns with the specific tasks, such as providing trauma-informed support and liaising with external agencies.
✨Show Your Commitment to Equality
This role requires a strong commitment to anti-discriminatory practices and equality work. Be ready to share examples from your past experiences that demonstrate your dedication to these values, especially in relation to working with women and girls.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various scenarios involving survivors of sexual violence and be ready to articulate your thought process.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the organisation's approach to survivor services, team dynamics, or ongoing training opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
