At a Glance
- Tasks: Lead a team of Salesforce pros while driving our CRM strategy forward.
- Company: Join an innovative company in Leeds focused on evolving Salesforce solutions.
- Benefits: Enjoy flexible hybrid working, competitive salary, and 25 days holiday.
- Why this job: Shape a growing Salesforce practice and make a real impact in a supportive environment.
- Qualifications: 4+ years Salesforce experience, leadership skills, and Agile project management expertise required.
- Other info: Quarterly team outings and healthcare benefits after one month.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leeds (Hunslet) with hybrid working arrangement
Hours: Full-Time 8.30am - 5.00pm, Permanent
Salary: Competitive, commensurate with experience
About the Role
We are looking for an experienced Salesforce CRM Team Lead to join our innovative team. This key position involves managing our Salesforce administrators and developers while driving our CRM strategy forward. As Team Lead, you will balance strategic leadership with hands-on technical expertise, ensuring our Salesforce environment continues to evolve with our business needs. You will oversee development processes using Agile methodologies, manage sprint planning, and serve as a crucial link between technical implementation and business objectives.
Key Responsibilities
- Team Leadership: Guide, mentor, and develop a talented team of Salesforce professionals, fostering a culture of excellence and continuous improvement
- Technical Expertise: Maintain hands-on involvement in Salesforce configuration, customization, and development, including flows and object management
- Agile Project Management: Lead sprint planning, backlog refinement, and ticket management using Jira, serving as Scrum Master when needed
- Stakeholder Collaboration: Partner with business directors to gather requirements, prioritize development, and align CRM capabilities with strategic goals
- Resource Planning: Identify team capacity needs and lead recruitment efforts as the department grows
- Cross-Functional Communication: Serve as the primary liaison between the CRM team and broader business units, ensuring alignment and transparency
Required Experience & Skills
- Salesforce certifications (Admin)
- Previous Salesforce experience 4 years+
- Proven track record in Salesforce administration or development roles with deep platform knowledge
- Demonstrated leadership experience managing technical teams in an Agile environment, 2 years +
- Proficiency with Salesforce Flows, standard objects, and core platform capabilities
- Experience in managing Jira boards, sprint planning, and Agile ceremonies
- Strong ability to translate business requirements into technical solutions
- Exceptional communication, organizational, and interpersonal skills
- Ability to prioritize effectively in a dynamic, fast-paced environment
- Willingness to work flexibly between home and office (standard arrangement is 2 days remote, 3 days office-based, with occasional weeks requiring full office presence)
Desirable Qualifications
- Experience with Salesforce integration tools and API management
- Knowledge of AppExchange solutions and third-party application integration
- Previous experience scaling a Salesforce team
What We Offer
- Competitive salary package based on experience
- Flexible hybrid working arrangement
- Supportive and collaborative team environment
- Clear path for professional growth and advancement
- Opportunity to shape and develop a growing Salesforce practice
- 25 days holiday + Xmas shutdown
- Sage benefits after 1 month healthcare benefits are 12 month
- Quarterly team outings.
If you’re passionate about Salesforce and ready to lead a team that delivers impactful CRM solutions, we’d love to hear from you.
Salesforce CRM Team Lead in Leeds employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce CRM Team Lead in Leeds
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily involves sprint planning and backlog management. Consider brushing up on your Jira skills to demonstrate your ability to manage projects effectively.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully managed technical teams in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Highlight your hands-on experience with Salesforce configuration and development. Be prepared to discuss specific projects where you utilised Salesforce Flows and object management to meet business needs.
✨Tip Number 4
Network with current Salesforce professionals and join relevant online communities. Engaging with others in the field can provide insights into the latest trends and best practices, which will be beneficial during interviews.
We think you need these skills to ace Salesforce CRM Team Lead in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience, particularly in administration and development roles. Emphasise any leadership experience and your familiarity with Agile methodologies, as these are key for the Team Lead position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Salesforce and your vision for leading a team. Mention specific examples of how you've successfully managed teams and projects in the past, especially in an Agile environment.
Highlight Relevant Certifications: List your Salesforce certifications prominently in your application. This will demonstrate your commitment to professional development and your technical expertise, which are crucial for this role.
Showcase Communication Skills: Since the role requires strong communication and interpersonal skills, consider including examples in your application that illustrate your ability to collaborate with stakeholders and translate business requirements into technical solutions.
How to prepare for a job interview at Orange Recruitment
✨Showcase Your Leadership Skills
As a Salesforce CRM Team Lead, demonstrating your leadership experience is crucial. Be prepared to discuss specific examples of how you've guided and developed teams in the past, particularly in an Agile environment.
✨Highlight Technical Expertise
Make sure to emphasise your hands-on experience with Salesforce configuration and development. Discuss your familiarity with Salesforce Flows and object management, as well as any relevant certifications you hold.
✨Demonstrate Agile Project Management Knowledge
Since the role involves managing sprint planning and using Jira, be ready to explain your experience with Agile methodologies. Share examples of how you've led sprint planning sessions or acted as a Scrum Master.
✨Communicate Effectively
Exceptional communication skills are essential for this position. Prepare to discuss how you've successfully collaborated with stakeholders to gather requirements and align technical solutions with business objectives.