Home First Trusted Assessor (2 posts) in Porth

BASED: Acute sites across Cwm Taff Morgannwg University Health Board (Princess of Wales Hospital, Bridgend; Royal Glamorgan Hospital, RCT, and Prince of Wales Hospital, Merthyr Tydfil)

HOURS: 37 hours per week (how these hours are split between Monday – Friday, 8am – 8pm can be decided between the post holder & line manager, and dependent on the demands of the service)

CONTRACT: Fixed term until 31 March 2027

SALARY: £29,504.63 pa

RESPONSIBLE TO: Home First Programme Manager

RESPONSIBLE FOR: None

KEY CONTACTS: Members of the public, Health and social care practitioners/professionals at all levels, ACM staff and volunteers at all levels

Overview: Age Connects Morgannwg is the operating title of Age Concern Morgannwg Ltd. We are the largest generic older person’s charity operating across Rhondda Cynon Taf, Bridgend and Merthyr Tydfil. Our vision is to live and work in a society where older people are respected and enabled to meet their aspirations. This plan sets out how we will support older people to meet their aspirations and reach their full potential. Our Mission is to make a difference to the quality of life of older people and promote a positive view of ageing.

Our Values describe how we behave and what people can expect from us as an organization:

• We Listen: We put older people at the heart of all we do to achieve the best personal outcomes for those that seek our support. We listen to older people and use what they tell us to be a champion for their rights, dignity and respect.
• We Learn: We welcome innovation and creative solutions to achieve the results older people want. We are committed to the improvement and growth of the people who work with us through personal development and lifelong learning.
• We Care: We are compassionate and caring in everything we do. We recognise the diversity of lived experience and will challenge discrimination wherever and whenever we see it. We build relationships on trust, openness and integrity. We support one another to achieve their best.

Purpose and Scope of the Trusted Assessor Service: The primary responsibility of the Trusted Assessor service is to reduce assessment delays and support effective hospital discharge by co-ordinating proportionate assessments and facilitating transfer of patients onto the right D2RA pathway. The trusted assessor role will work proactively with Ward staff, discharge teams, patients and their families by co-ordinating and facilitating proportionate assessments through a transfer of care process. To achieve this, the Trusted Assessors will utilise the Electronic Transfer of Care (E-Toc) assessment documentation and support its further development and implementation. Trusted Assessors will deliver an asset based approach to support and provide practical support to unblock delays to discharge, which may also involve referral to third sector and community provision.

Key functions:

• Co-ordinate and carry out transfer of care assessments of patients across CTM, including re-started packages of care (D2RA pathway 0).
• Act as a point of liaison for discharge teams, patients and their families, and providers by ensuring information is shared with appropriate parties in relation to potential discharges into care settings, and work to facilitate the flow of information between the hospital, Adult Social Care and the Discharge team about the person’s needs and community services’ ability to meet those needs.
• Provide information and support to patients and to their families during the discharge process.
• Ensure that data and information systems are accurate and up to date and contribute to reporting requirements associated with discharge delay.
• Support improvements in discharge arrangements to people’s home environment, improving patient experience, safety and patient flow including ensuring support requirements are in place to enable safe hospital discharge and D2RA pathway admission.
• Complete accurate and timely collection, analysis and reporting of data relating to discharges from hospital to ensure that the work can be properly evaluated.
• Identify bottlenecks in processes and implement solutions to aid in reducing pathway of care delays, adhering to the principles of continuous improvement.
• Work flexibly, including some weekend working.
• Have an ability to travel across CTM, including transporting patients as appropriate.
• A satisfactory DBS disclosure at the enhanced level is required.
• Ensure that alternatives to pathway 1 support have been explored such as third sector support, telecare, or equipment, and use the strengths-based approach, focusing on encouraging independence.

The above list of duties is indicative only and not exhaustive. The job holder will be expected to perform all such additional duties as are reasonably commensurate with the role. All staff/volunteers working for Age Connects Morgannwg are expected to respond appropriately to any concerns that they may have regarding the abuse/inappropriate treatment of vulnerable adults. The protection of vulnerable adults is a core responsibility at all times. The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job which the jobholder may be required to perform. Flexibility is essential since the jobholder’s working hours will be determined by the requirements of the business.

Why Work For Us?

• Family friendly employer
• Mileage allowance
• Discount at Cynon Linc
• Access to independent financial advice
• Workplace wellbeing scheme
• Employee assistance programme