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- Tasks: Guide customers through selling their motorbikes and negotiate fair prices.
- Company: Join SuperBike Factory, Europe's largest used motorcycle retailer with a fresh vision.
- Benefits: Enjoy Netflix membership, gym discounts, and health support.
- Other info: Exciting career growth opportunities in a modern, data-driven company.
- Why this job: Be part of a growing team in a dynamic, customer-focused environment.
- Qualifications: GCSE English & Maths at Grade C/4 or above; customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £25,000 + OTE £40K
Location: Macclesfield
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we’re now leaner, sharper and fully focused on one thing: delivering straightforward, ride‑ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we’re building a team that can scale with it – people who want to work in a business that knows where it’s going and how it’s going to get there. If you want to be part of a modern, data‑driven, customer‑focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We have three exciting roles for Purchasing Executives to join the expanding team. As a Purchasing Executive, you’ll speak directly with customers looking to sell their motorbike, guiding them through a smooth, friendly and transparent process. You’ll negotiate fair prices, secure great stock for our showrooms, and make sure every customer feels valued. This role is essential to keeping our inventory strong, our service standards high, and our brand promise alive.
What You’ll Be Doing Day‑to‑Day
- Deliver exceptional, professional, and positive customer experiences
- Confidently guide customers through the selling journey with clarity and transparency
- Negotiate fair prices while meeting targets and KPIs
- Accurately use systems to manage customer data and support smooth workflows
- Convert leads into completed purchases
- Ensure GDPR‑compliant, accurate customer records
- Drive purchasing performance to support stock, revenue, and growth
- Represent SuperBike Factory with pride, living our PILOT values
What We’re Looking For
Essential
- GCSE English & Maths at Grade C / Grade 4 or above (or equivalent)
- Previous experience in customer service or a call centre environment
- Strong telephone communication skills with the ability to build rapport quickly.
- Strong organisational and time‑management skills, with the ability to work well under pressure
- Ability to prioritise and multitask in a fast‑paced environment.
Desirable
- Background in sales or negotiating deals.
Benefits
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre‑employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Customer Sales Advisor in Macclesfield employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Macclesfield
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, our values, and what makes us tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Purchasing Executive role. Highlight your customer service experience and any sales skills you have – we want to see how you can drive our purchasing performance!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining SuperBike Factory and being part of our exciting growth journey.
We think you need these skills to ace Customer Sales Advisor in Macclesfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Purchasing Executive role. Highlight your relevant experience in customer service and sales, and don’t forget to mention any specific skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the exciting opportunities we have at SuperBike Factory!
How to prepare for a job interview at Orange Recruitment
✨Know Your Stuff
Before the interview, make sure you understand SuperBike Factory's mission and values. Familiarise yourself with their customer service approach and how they handle negotiations. This will show that you're genuinely interested in the role and the company.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about your past experiences and how they relate to the Purchasing Executive role. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Off Your Skills
Be ready to demonstrate your strong communication and organisational skills. Prepare examples of how you've built rapport with customers or successfully managed multiple tasks under pressure. This will highlight your suitability for the fast-paced environment at SuperBike Factory.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, growth opportunities, or how success is measured in the Purchasing Executive role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.