At a Glance
- Tasks: Support older tenants in achieving independent living through tailored assistance and community engagement.
- Company: Join a forward-thinking housing association dedicated to enhancing lives.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community and tenant well-being.
- Why this job: Make a real difference in the lives of elderly residents while developing your skills.
- Qualifications: GCSEs including English; experience in housing management is a plus.
The predicted salary is between 27306 - 31396 € per year.
Salary (pro rata): £27,306 – £31,396
Hours and Contract Type: 37 Hours, full time and permanent
Responsible to: Supported Housing Co-ordinator
Department: Communities
Location: X1 Afallen Deg, Bow Street
Closing date: 12 June 2026 (Please note that applications received after this deadline will not be accepted)
Interview Date: 23 May 2026
We welcome applicants from all backgrounds and communities and in particular, those that are currently under represented in our workforce.
Overall Job Purpose: Deliver high-quality housing management services for older tenants living in Barcud’s properties that will enable the Association to meet its business objectives and the needs of its tenants, ensuring tenants achieve their aspirations for independent living.
Key Responsibilities:
- Undertake support worker duties to Barcud’s tenants in Independent Living Schemes.
- Assess need and ensure referrals to services are made.
- Undertake risk assessments with tenants, creating support plans that promote their independence, capacity building, confidence and how their individual needs can be met.
- Maintain strong records of supported tenants, updating records as risk assessments and support plans progress.
- Provide information to residents relating to their financial contributions to Independent Living schemes (service charge etc).
- Monitor the health and well-being of tenants, noting any changes in their support plans.
- Provide advice and guidance to tenants in Independent Living Scheme, liaising with external organisations where appropriate.
- Assist with the move-in of any tenants and the move-out of any existing tenants.
- Respond to emergency calls, providing assistance and reassurance to tenants.
- Establish and maintain strong links with the local community.
- Promote and encourage tenant participation in social activities, assisting in the development of resident participation plans.
- Manage and maintain the security of the Independent Living Scheme.
- Encourage tenants to use the communal facilities.
- Respond to and report any concerns in line with Barcud’s policy and procedures.
- Carry out regular tests within the Independent Living Scheme facilities.
- Prepare and book the guest room and collect guest room fees.
- Deputise for the Supported Housing Co-ordinator when required.
People: Promote a high-performance culture that drives continuous improvement and efficiencies. Communicate the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets.
Corporate: Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association’s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice. In all aspects of the Association’s work, promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested.
This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate.
Personal Specification: This person specification details the experience and skills for the position of Scheme Co-ordinator at Barcud. All skills and experience are essential except where explicitly indicated to be desirable (D).
Qualifications:
- Educated to GCSE standard, including English Language.
- First Aid Trained. (D)
- Full driving licence.
Experience:
- Delivering a Housing Management service that is high-quality and customer focused.
- Working closely with communities, customers or tenants.
- Handling complaints.
- Undertaking processes in line with an organisation’s procedures.
- Responding to issues of elderly or in need customers or tenants. (D)
- Fostering strong relationships with a range of external stakeholders.
- Maintaining thorough and accurate records.
- Public sector or Housing Association experience.
Skills / Knowledge:
- Good understanding of the scope of Supported Housing management services and common challenges in delivering this service.
- Knowledge of health and safety issues, particularly with the elderly.
- Welsh and English speaker.
- A strong commitment to a people focused culture.
- Ability to promote equality and diversity in all aspects of employment and service delivery.
- Sound numerical, reasoning and written communication skills.
- Able to set appropriate and challenging performance targets for self.
Independent Living Scheme Co-ordinator X2 employer: Orange Recruitment
Barcud is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture that values diversity and inclusion. As an Independent Living Scheme Co-ordinator, you will have the opportunity to make a meaningful impact in the lives of older tenants while benefiting from continuous professional growth and a collaborative environment in the vibrant community of Bow Street.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Scheme Co-ordinator X2
✨Tip Number 1
Get to know the company! Research Barcud and its values. Understanding their mission will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions. Think of examples from your past experiences where you've demonstrated skills relevant to the role, like handling complaints or supporting tenants. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Independent Living Scheme Co-ordinator X2
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Independent Living Scheme Co-ordinator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills can benefit our tenants. Share specific examples of how you've delivered high-quality housing management services or supported vulnerable individuals in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your potential right away!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at Orange Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Independent Living Scheme Co-ordinator role. Familiarise yourself with housing management services, especially those related to elderly tenants. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to handle the responsibilities listed in the job description. Whether it's managing tenant relationships or conducting risk assessments, having concrete examples ready will make you stand out.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to community engagement or how they support their staff. This shows that you're not just interested in the job, but also in the company culture and values.
✨Be Personable and Approachable
As this role involves working closely with tenants, it's crucial to convey warmth and empathy during your interview. Practice your communication skills and be ready to discuss how you would build strong relationships with residents and external stakeholders.
