Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Shop Manager in daily operations and lead a team of staff and volunteers.
- Company: Join a community-focused charity shop in Porthcawl with a friendly atmosphere.
- Benefits: Enjoy competitive pay, pension contributions, health support, and discounts.
- Other info: Flexible Sunday hours with opportunities for personal growth and development.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience and a passion for teamwork.
The predicted salary is between 5163 - 5163 £ per year.
We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work Sundays only from 9.00am – 5.00pm (7.5 hours per week). Located in Porthcawl, our well‑established shop is friendly and is at the heart of the local community.
About the role
As a Deputy Shop Manager, you’ll support the Shop Manager to maximise the income and contribution of the shops, by meeting agreed KPIs and overseeing all aspects of day‑to‑day operations, including financial compliance, stock management, visual merchandising, Gift Aid processes, maintaining excellent shop standards and delivering excellent customer service. The role involves leading and developing a team of staff and volunteers and ensuring procedural compliance, while promoting Tŷ Hafan’s values and acting as an ambassador within the local community. The Deputy Shop Manager also contributes to wider charity initiatives, maintains strong communication with central teams, and supports the organisation’s income‑generation goals by ensuring a commercially effective, safe, and welcoming shop environment.
Qualifications
We are looking for someone with retail or customer facing experience who is able to support the Shop Manager in delivering targets and objectives. You will be able to demonstrate commercial awareness, strong organisation skills, a drive to provide excellent service and share responsibility for the performance of the shop. You enjoy working with people and can quickly build positive relationships and demonstrate compassion for customers, volunteers, colleagues, and the local community. You’re personable, professional and bring warmth and enthusiasm to every interaction. As well as supporting the Shop Manager with the day to day running of the store, you will lead by example and motivate and grow the volunteer team who are crucial in supporting in the running of the shop, and help create a positive, inclusive and fun team culture. You have a keen eye for detail and a natural flair for creating an inviting, commercial shop floor. You’re comfortable working at pace, managing multiple tasks, and adapting to the needs of the day – whether that’s supporting volunteers, helping to move and process stock, or stepping onto the till to drive sales and Gift Aid. You’re flexible, reliable and ready to take ownership when needed – confident in making decisions, following procedures, and keeping the shop safe, compliant and running smoothly. You’re also passionate about the role charity retail plays in sustainability, community engagement and raising vital funds.
Benefits
- Group Personal Pension Scheme with an employer contribution of 5%.
- Annual holiday entitlement of 25 days (rising to 27 with service), plus bank holidays (based on FTE).
- Life Assurance (Death in Service benefit).
- A comprehensive induction plan and learning and development opportunities.
- Employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts.
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio.
- Cycle to work scheme, technology and mobile phone benefit.
- Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop).
- Retail bonus scheme (subject to Shop Performance).
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Deputy Shop Manager (Porthcawl) – Sundays Only employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Porthcawl) – Sundays Only
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the shop, chat with the staff, and understand what makes it tick. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Show off your people skills! As a Deputy Shop Manager, you'll be leading a team and interacting with customers. Be ready to share examples of how you've built positive relationships in previous roles.
✨Tip Number 3
Prepare to discuss your commercial awareness. Think about how you can contribute to meeting KPIs and driving sales. Bring ideas on visual merchandising or stock management that could benefit the shop!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Deputy Shop Manager (Porthcawl) – Sundays Only
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working with people and contributing to the community. Share any relevant experiences that highlight your passion for retail and customer service.
Tailor Your CV: Make sure your CV is tailored to the Deputy Shop Manager role. Highlight your retail experience, leadership skills, and any achievements that demonstrate your ability to meet targets and manage a team. We’re looking for someone who can support the Shop Manager effectively!
Be Personable: Remember, we value warmth and professionalism! Use a friendly tone in your application and don’t hesitate to showcase your interpersonal skills. We want to know how you build positive relationships with customers, volunteers, and colleagues.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at Tŷ Hafan!
How to prepare for a job interview at Orange Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy Shop Manager role. Familiarise yourself with the key responsibilities like financial compliance, stock management, and customer service. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your People Skills
As this role involves leading a team and working closely with volunteers, be prepared to discuss your experience in building positive relationships. Share specific examples of how you've motivated a team or handled customer interactions, highlighting your warmth and enthusiasm.
✨Demonstrate Commercial Awareness
The shop aims to maximise income and meet KPIs, so it’s crucial to show that you understand retail dynamics. Think about how you can contribute to sales and Gift Aid processes, and be ready to discuss any ideas you have for improving shop performance.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the shop's community engagement initiatives or how they support their volunteers. This shows your genuine interest in the role and the organisation’s values.