At a Glance
- Tasks: Manage client relationships and drive growth through data-driven marketing strategies.
- Company: Join a leading performance marketing agency focused on B2B Tech and SaaS.
- Benefits: Enjoy hybrid work, 25 days holiday, and paid training opportunities.
- Other info: Dynamic environment with opportunities for rapid career advancement.
- Why this job: Be a key player in shaping company culture while driving client success.
- Qualifications: 4+ years as an Account Manager in digital marketing with strong Google product skills.
The predicted salary is between 40000 - 50000 £ per year.
About Us
We help B2B Tech and SaaS businesses scale with precision through high-impact, data-driven performance marketing. At Performance Marketer Collective Ltd we offer bespoke digital marketing strategies to ambitious brands to improve their market share and grow their bottom line.
We specialise in:
- Paid Search & Social: Disciplined media buying and campaign management focused on rationality and results.
- SEO: Long-term authority building and structured, technical excellence.
- Data & Analytics: Providing the logic and clarity needed to make informed business decisions.
Our partners are primarily B2B SaaS and Tech businesses that value consistency and reliability. We don’t just ‘run ads’; we are our clients’ trusted advisors and loyal extension of their internal team, ensuring every penny of their budget is treated with frugality and care.
Our Mission & Vision
Our mission is to build high-performing campaigns that get results for our clients’ bottom-line, so that they can feel confident in their campaigns and grow their business successfully. Our vision is to be the UK’s most reliable and impactful performance marketing agency for the B2B SaaS and Tech sector.
Our Values
- Precision & Logic: We rely on data, not hunches.
- Clear Communication & Storytelling: We tell the story of the data for complete clarity.
- Prioritised Action: We focus on action that moves the needle.
- Constant Improvement: We encourage AI to bolster our initiatives and approach.
What you’ll do
To take full ownership of client relationships, providing a calm and structured environment where accounts thrive through consistent retention and logical growth. You are the guardian of the client’s goals and the bridge between technical precision and business impact.
Main Success-KPI
- Client Satisfaction Score: Maintaining a high level of professional candor and service.
- Client Retention Rate / Churn: Ensuring long-term loyalty and partnership.
- Client Revenue Targets: The percentage of clients achieving their defined financial objectives.
- Advocacy: Number of testimonials and referrals collected through high-quality delivery.
Outcomes
- Excellence in Satisfaction: Achieve an average Client Satisfaction Rate of 9+/10.
- Stability: Increase and maintain the Customer Retention Rate.
- Impact: Ensure that 80%+ of clients achieve their monthly revenue targets through careful monitoring.
- Growth: Collect at least 1 client testimonial case study per quarter.
- Partnership: Secure 3 new client referrals per quarter through exceptional relationship management.
Responsibilities
- Primary Contact: Act as the main point of contact, ensuring clients feel a sense of peace and confidence in our service.
- Reporting & Communication: Lead weekly client meetings and produce reports with precision, logic, and clarity.
- Specialist Coordination: Manage SEO, Paid Search, and Paid Social specialists to ensure projects are delivered with discipline, on time, to the high expected standard and within budget.
- Strategic Development: Develop rational strategies that align with the client’s long-term objectives.
- In-Person Client Meetings: Manage your pre-approved discretionary hospitality budget for client facing activities primarily in Central London.
- AI Integration: Confidently utilise and adapt to AI tools to increase efficiency, improve reporting and provide deeper insights into account performance.
- Issue Resolution: Resolve project-related challenges quickly and effectively, maintaining a calm manner.
- Account Growth: Identify logical opportunities to expand services where it adds genuine value to the client.
- Storytelling: Articulate the context of the data and complex tasks of channel specialists into a coherent, impact-focused narrative for the client.
Competencies
- Ownership & Accountability: You take full responsibility for outcomes with a ‘What can I improve?’ mindset, leaving ego at the door.
- Precision & Attention to Detail: You ensure no detail slips through the cracks; your work is a hallmark of reliability.
- Structured Proactivity: You anticipate challenges and prepare for them with a disciplined, forward-thinking approach.
- Logical Intelligence: You are a quick learner who soaks up information and adapts to new technologies with ease.
- Consistent Persistence: You go the extra mile to ensure commitments are met, following through on every agreement.
- Cordial Communication: You lead tough conversations with politeness and confidence, always seeking a harmonious solution.
You’ll report to: Founder
We’re looking for a seasoned professional for a full-time, hybrid, Chelmsford/London position.
This will be for you if…
- You have at least 4 years of experience as an Account Manager within a digital agency (Essential).
- You have a proven track record in B2B Digital Marketing.
- You are highly proficient with Google Products and have an interest in the ‘how’ behind ad platforms or SEO.
- You value structure and stability through systems but are eager to adapt to the future of AI-driven marketing.
- You prefer a calm, organised environment where logic and results are the priority.
Why join us
We provide a stable, hybrid-working environment where your discipline is rewarded, and your well-being is a priority. You will have the autonomy to take ownership of your accounts within a supportive team that feels like a partnership. As a key early hire, you will play a pivotal role in the scale-up of the business. You will have the unique opportunity to help shape the company culture, working environment, and overall team experience.
More of our Benefits!
- Real ownership and room to grow with paid-for training provided
- A culture that values talent, ideas, hard work and action
- 25 days holiday (plus bank holidays)
- Enhanced pension contributions
- Enhanced maternity and paternity leave
- High-value growth-based incentives
- Opportunities for highly accelerated career paths
- Work from abroad (5 weeks in the year)
- More to come (guided by you)…
Account Manager (Paid Media and SEO) in Chelmsford employer: Orange Recruitment
At Performance Marketer Collective Ltd, we pride ourselves on being an exceptional employer that fosters a supportive and disciplined work environment. Our hybrid-working model in Chelmsford/London allows for flexibility while prioritising employee well-being and professional growth, with opportunities for ownership of client accounts and the chance to shape our company culture. With a strong focus on talent development, generous benefits including 25 days holiday and enhanced parental leave, we are committed to rewarding hard work and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Paid Media and SEO) in Chelmsford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your successes in digital marketing, especially in B2B. When you get the chance to chat with potential employers, share these examples to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and explain how you can help them achieve their goals. This shows initiative and could set you apart from other candidates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through our site gives you a better shot at being noticed. So, take advantage of what we offer and get your application in!
We think you need these skills to ace Account Manager (Paid Media and SEO) in Chelmsford
Some tips for your application 🫡
Show Your Passion for Performance Marketing:When writing your application, let us see your enthusiasm for performance marketing. Share specific examples of how you've helped clients achieve their goals through data-driven strategies. We love seeing candidates who are genuinely excited about making an impact!
Be Clear and Concise:We appreciate clarity in communication, so make sure your application is easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant. Remember, we want to understand your experience without having to decipher complex language!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in B2B digital marketing, especially in SEO and paid media. Show us how your skills align with our mission and values, and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Performance Marketer Collective Ltd!
How to prepare for a job interview at Orange Recruitment
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on client satisfaction scores, retention rates, and revenue targets. Be ready to discuss how you've impacted these metrics in your previous roles.
✨Showcase Your Storytelling Skills
Since clear communication is a core value, prepare to articulate complex data in a way that tells a compelling story. Think of examples where you transformed data insights into actionable strategies for clients, making sure to highlight the impact of your work.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific challenges, such as resolving client issues or managing multiple projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your logical problem-solving skills.
✨Demonstrate Your Adaptability
With the emphasis on AI integration, be prepared to discuss how you've adapted to new technologies in your past roles. Share examples of how you've leveraged tools to improve efficiency or reporting, showing that you're not just tech-savvy but also forward-thinking.
