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- Tasks: Lead operations and drive process improvements in a dynamic business environment.
- Company: Join a well-established Cardiff-based company with over 30 years of industry experience.
- Benefits: Enjoy a competitive salary, 30 days holiday, and subsidised healthcare.
- Why this job: Make a real impact by contributing to strategic decisions and driving business growth.
- Qualifications: 5+ years management experience in Fire, Security, or Automation sectors required.
- Other info: Great opportunities for training, development, and career progression.
The predicted salary is between 50000 - 75000 £ per year.
This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire & Security industry, we are continuing to expand our business.
We are recruiting an experienced Operations Manager, working with our Senior Management Team, supporting the Business Unit Leader in the day-to-day running of the business. If this sounds like the right opportunity for you, we encourage you to apply and become part of our growing team.
Key Responsibilities- Support the Business Unit Leader across operational projects, initiatives and all aspects of the business.
- Deputise for the Business Unit Leader in day-to-day business management and decision-making.
- Directly manage Department Managers, ensuring alignment, performance, and accountability.
- Drive process improvements across the business, identifying efficiencies and implementing best practice.
- Take ownership of customer onboarding, ensuring a seamless and high-quality client experience.
- Ensure regulatory and internal compliance across the business.
- Collaborate in the preparation of budgets, forecasts, and operational plans.
- Foster and promote a positive, high-performance culture.
- Ensure financial controls are in place and adhered to.
- Actively contribute to the strategic direction of the organisation.
- Monitor market trends, competitor activity, and industry developments to inform business decisions.
- Provide leadership in commercial decision-making, escalating key issues appropriately.
- Actively identify, pursue, and secure new business opportunities, including clients, revenue streams, and products.
- Drive the sales forecast, ensuring revenue targets are met and exceeded.
- Lead client engagement, including meetings, presentations, and ongoing account management.
- Implement and manage key account strategies to enhance client satisfaction and retention.
- Ensure the business is registered and compliant with relevant Framework Agreements.
- Oversee tendering activity, with the support of the Head of Projects.
- Input into pricing strategies, ensuring competitiveness and profitability.
- Lead weekly sales meetings and follow up on action points to maintain momentum.
- Oversee marketing initiatives to support sales growth and brand positioning.
- Minimum of 5 years’ management experience within the Fire, Security and Automation sector.
- Proven experience managing large, multi-disciplinary teams.
- Strong customer-facing experience with excellent communication and negotiation skills.
- Advanced Excel skills (e.g. Pivot Tables, VLOOKUPS).
- Full UK driving licence.
- Appointment subject to a satisfactory DBS check.
- Regular performance and pay reviews.
- Ongoing training and development.
- Progression opportunities.
- A supportive and positive working environment.
Operations Manager in Cardiff employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in the Fire, Security, and Automation sector. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team.
We think you need these skills to ace Operations Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and driving process improvements, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in the Fire, Security, and Automation sector that demonstrate your leadership and strategic thinking.
Showcase Your Skills: Don’t forget to highlight your advanced Excel skills and customer-facing experience. These are crucial for the role, so make sure they stand out in your application. We love seeing candidates who can bring these skills to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Orange Recruitment
✨Know Your Stuff
Make sure you brush up on the company’s background, especially their role in the Automation, Fire & Security industry. Familiarise yourself with their recent projects and any news about them. This will show that you're genuinely interested and have done your homework.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams and driving process improvements. Prepare examples from your past experiences where you've successfully managed teams or implemented changes that led to better efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to customer onboarding or managing multi-disciplinary teams. Be ready to discuss how you would handle specific challenges they might face in this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's strategic direction or how they measure success in the Operations Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
