At a Glance
- Tasks: Engage communities, coordinate events, and support bereavement services across Avon and Somerset, Devon and Cornwall.
- Company: Join a compassionate charity dedicated to supporting bereaved families.
- Benefits: Enjoy a competitive salary, generous leave, and wellbeing support.
- Other info: Flexible working with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in community engagement and strong organisational skills required.
The predicted salary is between 26227 - 26227 £ per year.
The Outreach Officer plays a key role in raising awareness of services, strengthening community partnerships and supporting the delivery of high-quality bereavement support activities across the region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
Key responsibilities:
- Support Service: Event Coordination and Delivery
- Coordinate and deliver regular community engagement activities, including coffee mornings and support events.
- Organise and facilitate regular wellbeing and social activities, such as walks or group sessions.
- Represent the organisation at regional events, including supporting fundraising and CYP teams when required.
- Co-lead on bookings and coordination of Ty Uchaf, our respite house.
- Awareness, Training and Engagement
- Lead on regional awareness training delivery for non-emergency services and community-based organisations.
- Deliver additional 2wish training programmes as required, including Children & Young People (CYP) and Bereavement in workplace support training.
- Lead awareness and advocacy activities with local ‘support champions’, including professionals within non-emergency services.
- Partnership and Network Development
- Actively engage with local bereavement networks through attendance at meetings, hosting information stands and building strong professional relationships across the region.
- Develop and maintain effective links with community partners to expand reach and awareness of services.
- Volunteer Support
- Act as a key local contact for volunteers.
- Support the recruitment, training and retention of volunteers in collaboration with the wider team.
- Administration, Monitoring and Reporting
- Maintain and take ownership of relevant systems and spreadsheets, including those used for event planning and delivery, marketing and communications, contact and engagement tracking, and professional and family engagement records.
- Accurately record interactions with stakeholders, including families, professionals, champions and referral partners.
- Monitor and manage posts/content on Facebook family accounts.
- Quality Assurance and Improvement
- Support quality audits and contribute to continuous improvement processes.
- Collect and review feedback from events and training sessions to inform future development.
- General:
- To be responsible for organising own work agenda, time management and administration.
- To keep clear and up to date records on database of activities with families and any ensuing action.
- To promote the ongoing work and continued support that 2wish can offer.
- To work as part of a team providing support to suddenly bereaved families.
- To work alongside support team and maintain a seamless approach to service delivery.
- To maintain a high degree of confidentiality in accordance with the charity’s policies.
- To show respect and sensitivity for the cultural and religious beliefs of families.
- To undertake learning opportunities and seek them out for the team.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
- To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided.
- Contribute on the social media platforms maintained by 2wish.
This role is subject to a DBS check.
Person specification:
- Experience
- Experience of community engagement, outreach or partnership working.
- Experience of coordinating services for vulnerable people.
- Experience of working with vulnerable people, including families and/or children.
- Experience supporting or working with volunteers and bereaved individuals.
- Knowledge
- Have a good understanding of bereavement and the effects of grief on bereaved individuals and their families.
- Have a good understanding of child and adult protection issues and how to respond to safeguard effectively.
- Understand the principles of risk assessment and risk management for bereaved individuals and their families.
- Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Skills/Qualifications/Abilities
- Strong organisational and event coordination skills.
- Confident delivering training or group sessions.
- Ability to build and maintain relationships with diverse stakeholders.
- Highly effective administrative skills.
- Personal qualities
- Compassionate and empathetic.
- Solution-focused with strong problem-solving skills.
- Committed to continuous improvement and high-quality service delivery.
- Willingness to travel regionally and attend occasional evening or weekend events.
What we do for you:
- Salary: Starting salary of £26,227 per annum.
- Contract type: Permanent.
- Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
- Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
- Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations.
- Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
- Location: This post is hybrid based with some travel across the region you are covering, as well as the office.
- Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support.
- Free parking on 2wish premises.
- Free branded 2wish clothing.
- An extra annual leave day on your birthday.
- Incremental increase in holiday entitlement based on length of service.
- Paid sick leave.
- Discounts for personal purchases on 2wish Merchandise.
- Discounted tickets to UK 2wish events for staff and family.
- Extra holiday entitlement when taking part in 2wish overseas events.
- Tools/equipment required for the performance of duties.
- Reimbursement of work expenses.
- Bright Exchange employee discounts.
Closing date: Friday 21st August 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Only those applicants that have been shortlisted will be contacted for an interview.
Outreach Officer – Avon and Somerset, Devon and Cornwall in Bridgwater employer: Orange Recruitment
At Orange Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and high-quality service. Our Aberystwyth location provides a vibrant community atmosphere, with opportunities for professional growth and development in the housing and estate maintenance sector. Join us to make a meaningful impact while enjoying competitive benefits and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Officer – Avon and Somerset, Devon and Cornwall in Bridgwater
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Orange Recruitment.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Orange Recruitment.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Orange Recruitment.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Orange Recruitment. Apply directly through us to stand out!
We think you need these skills to ace Outreach Officer – Avon and Somerset, Devon and Cornwall in Bridgwater
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Orange Recruitment. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Outreach Officer – Avon and Somerset, Devon and Cornwall, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Orange Recruitment
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Orange Recruitment. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
