Caretaker in Aberystwyth

Salary (pro rata): £26,531 – £27,062

Hours and Contract Type: 37 Hours, Full Time, permanent

Responsible to: Transport and Caretaking Supervisor

Department: Medra

Location: Aberystwyth

Overall Job Purpose

The Caretaker will provide a high quality and effective caretaking service in and around properties in the North Ceredigion area predominantly, although from time to time, the post holder will be expected to cover for colleagues in other areas whilst working as part of the team.

Key Responsibilities – Functional

• Liaise with tenants and residents in flats and on our estates regarding management issues, providing good neighbour assistance and cleaning communal areas to specification while maintaining an adequate stock of cleaning materials.
• Liaise with the Customer Services Department to ensure that maintenance requests are reported promptly and to check on the security of the communal areas daily.
• Undertake legionella checks as directed, as well as fire alarm checks, emergency lighting checks, and other fire-related checks weekly, recording and reporting findings to the appropriate colleagues within the business.
• Undertake play area inspections, record findings, and ensure that any remedial action is addressed quickly.
• Cordon off any equipment or areas found to be unsafe to ensure the safety of possible users.
• Check for graffiti and fly tipping and check CCTV recordings to collect/collate any available evidence relating to anti-social behaviour in the flats for consideration by the Group Director of Housing and Support and contact the police in serious cases.
• Be the contact point for the Neighbourhood Policing team.
• Prepare all bins in readiness for collection on bin day and keep the bin compound clean and tidy.
• Take electricity meter readings and notify the Finance Office.
• Remove dog/animal waste and hazardous items from communal areas or occupied/unoccupied rooms in a proper and safe manner.
• The post holder may be required to attend courses for training as directed from time to time.

This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate.

Personal Specification

Qualifications

• A good standard of general education.
• Trade qualification (Desirable)
• Clean, valid driving licence
• Use of own vehicle

Experience

• Relevant experience of working as a caretaker or tradesperson background. (Desirable)
• Understanding of Health and Safety at Work.
• Information sharing with partner agencies (Desirable)
• Supervisory experience (Desirable)
• Previous employment within a Housing Association or public sector environment (Desirable)

Relevant Skills / Ability

• The ability to use information technology and send emails and use a smartphone or tablet (Essential)
• A requirement to use ladders where necessary.
• The ability to use hand tools and move household items.
• Good customer service skills, with basic experience of dealing with the general public.
• The ability to keep accurate records for timesheets and administration of the services.
• The ability to communicate in both Welsh and English. (Desirable)
• Awareness of Data Protection requirements.

Personal Qualities

• Capable of working to busy schedules.
• Capable of using own initiative and working unsupervised.
• A strong commitment to high quality customer service.
• Adopts a flexible approach to the requirements of the job.
• Adapts positively to change.
• A can-do attitude.