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- Tasks: Help clients implement customised software and troubleshoot issues.
- Company: Join Orange Logic, a leader in digital asset management for over 20 years.
- Benefits: Enjoy competitive pay and the flexibility of remote work.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: Bachelor's degree in STEM and experience with enterprise software required.
- Other info: We celebrate diversity and foster an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Orange Logic Platform. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions, securing and organizing their assets. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.
What you can expect in your role:
- Assists clients in translating their specific requirements into functional workflows.
- Troubleshoots software-related problems that occur in client environments.
- Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
- Serves as a client advocate, seeking to provide white-glove service and solutions.
- Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
- Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
- Performs client training in both general functionality and client-specific customizations.
You are:
- Obtained a bachelor's degree, preferably in STEM.
- Highly technical, experience developing custom integrations between software platforms.
- Experience implementing enterprise software.
- Expert knowledge of and experience with Digital Asset Management systems is preferred.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Positive attitude, with a genuine enthusiasm for proactively solving problems.
- Technically curious and eager to understand how complex systems work.
- Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
- Analytical thinker who can translate complex business needs into feasible solutions.
Perks of joining the team:
- Competitive compensation.
- Remote Work Environment.
How to get started:
Do you have experience implementing enterprise systems? If you want to help us revolutionize how the world’s leading companies operate, we’d like to hear from you! Apply today!
Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Locations
Implementation Specialist I employer: Orange Logic
Contact Detail:
Orange Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist I
✨Tip Number 1
Familiarise yourself with the Orange Logic Platform and its features. Understanding how the software works will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Implementation Specialists at Orange Logic. They can provide valuable insights into the company culture and the specific challenges faced in the role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with enterprise software implementations in detail. Be ready to share specific examples of how you've successfully managed client relationships and resolved technical issues.
✨Tip Number 4
Showcase your problem-solving skills by preparing a few scenarios where you improved processes or enhanced user experiences in previous roles. This will highlight your proactive approach and analytical thinking.
We think you need these skills to ace Implementation Specialist I
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Implementation Specialist I position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in implementing enterprise software and digital asset management systems. Use specific examples that demonstrate your technical skills and client-facing experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Implementation Specialist I position and express your eagerness to contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Orange Logic
✨Understand the Role
Make sure you have a clear understanding of what an Implementation Specialist does. Familiarise yourself with the responsibilities outlined in the job description, especially around translating client requirements into functional workflows and troubleshooting software issues.
✨Showcase Your Technical Skills
Be prepared to discuss your technical background, particularly your experience with digital asset management systems and custom integrations. Highlight specific projects where you've successfully implemented enterprise software solutions.
✨Demonstrate Client-Facing Experience
Since this role is client-facing, share examples of how you've provided exceptional service in previous positions. Discuss your interpersonal skills, negotiation tactics, and how you've resolved conflicts to ensure client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's implementation processes and how they measure client satisfaction. This shows your genuine interest in improving workflows and your proactive approach to problem-solving.
