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- Tasks: Help clients implement customised software and troubleshoot issues.
- Company: Join Orange Logic, a leader in digital asset management for over 20 years.
- Benefits: Enjoy competitive pay and the flexibility of remote work.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: Bachelor's degree in STEM and experience with enterprise software required.
- Other info: We celebrate diversity and foster an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Orange Logic Platform. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions, securing and organizing their assets. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.
What you can expect in your role:
- Assists clients in translating their specific requirements into functional workflows.
- Troubleshoots software-related problems that occur in client environments.
- Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
- Serves as a client advocate, seeking to provide white-glove service and solutions.
- Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
- Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
- Performs client training in both general functionality and client-specific customizations.
You are:
- Obtained a bachelor's degree, preferably in STEM.
- Highly technical, experience developing custom integrations between software platforms.
- Experience implementing enterprise software.
- Expert knowledge of and experience with Digital Asset Management systems is preferred.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Positive attitude, with a genuine enthusiasm for proactively solving problems.
- Technically curious and eager to understand how complex systems work.
- Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
- Analytical thinker who can translate complex business needs into feasible solutions.
Perks of joining the team:
- Competitive compensation.
- Remote Work Environment.
How to get started:
Do you have experience implementing enterprise systems? If you want to help us revolutionize how the world’s leading companies operate, we’d like to hear from you! Apply today!
Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Implementation Specialist I employer: Orange Logic
Contact Detail:
Orange Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist I
✨Tip Number 1
Familiarise yourself with Digital Asset Management systems, especially the Orange Logic Platform. Understanding its features and functionalities will help you speak confidently about how you can assist clients in implementing customised solutions.
✨Tip Number 2
Brush up on your technical skills related to software integrations. Being able to discuss your experience with developing custom integrations will demonstrate your capability to handle the technical aspects of the role.
✨Tip Number 3
Prepare examples of past experiences where you've successfully managed client relationships or resolved conflicts. This will showcase your interpersonal skills and ability to provide that 'white-glove' service they’re looking for.
✨Tip Number 4
Think about ways you’ve improved processes in previous roles. Be ready to share these insights during discussions, as they align with the proactive approach they value in seeking to enhance implementation processes.
We think you need these skills to ace Implementation Specialist I
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Implementation Specialist I position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Skills: Since this role is highly technical, emphasise your experience with developing custom integrations and implementing enterprise software. Provide specific examples of past projects where you successfully applied these skills.
Showcase Communication Abilities: Excellent verbal and written communication skills are crucial for this role. In your application, include instances where you effectively communicated complex ideas or resolved conflicts, demonstrating your interpersonal skills.
Express Enthusiasm for Problem-Solving: The company values a positive attitude and a proactive approach to problem-solving. Make sure to convey your genuine enthusiasm for tackling challenges and improving processes in your cover letter or personal statement.
How to prepare for a job interview at Orange Logic
✨Understand the Role
Make sure you have a clear understanding of what an Implementation Specialist does. Familiarise yourself with the responsibilities outlined in the job description, especially around translating client requirements into functional workflows and troubleshooting software-related issues.
✨Showcase Your Technical Skills
Be prepared to discuss your technical background, particularly your experience with developing custom integrations and implementing enterprise software. Highlight any specific projects where you've successfully managed similar tasks.
✨Demonstrate Client-Facing Experience
Since this role is client-facing, share examples of how you've provided excellent customer service in previous positions. Discuss your interpersonal skills and how you've handled negotiations or conflict resolution effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s implementation processes and how they measure client satisfaction. This shows your genuine interest in improving workflows and your proactive approach to problem-solving.
