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- Tasks: Help clients implement customised software and troubleshoot issues.
- Company: Join Orange Logic, a leader in digital asset management for over 20 years.
- Benefits: Enjoy competitive pay and the flexibility of remote work.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: Bachelor's degree in STEM and experience with enterprise software required.
- Other info: We celebrate diversity and foster an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Orange Logic Platform. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions, securing and organizing their assets. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.
What you can expect in your role:
- Assists clients in translating their specific requirements into functional workflows.
- Troubleshoots software-related problems that occur in client environments.
- Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
- Serves as a client advocate, seeking to provide white-glove service and solutions.
- Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
- Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
- Performs client training in both general functionality and client-specific customizations.
You are:
- Obtained a bachelor's degree, preferably in STEM.
- Highly technical, experience developing custom integrations between software platforms.
- Experience implementing enterprise software.
- Expert knowledge of and experience with Digital Asset Management systems is preferred.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Positive attitude, with a genuine enthusiasm for proactively solving problems.
- Technically curious and eager to understand how complex systems work.
- Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
- Analytical thinker who can translate complex business needs into feasible solutions.
Perks of joining the team:
- Competitive compensation.
- Remote Work Environment.
How to get started:
Do you have experience implementing enterprise systems? If you want to help us revolutionize how the world’s leading companies operate, we’d like to hear from you! Apply today!
By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal.
Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Implementation Specialist I employer: Orange Logic
Contact Detail:
Orange Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist I
✨Tip Number 1
Familiarise yourself with Digital Asset Management systems, especially the Orange Logic Platform. Understanding its features and functionalities will help you speak confidently about how you can assist clients in implementing customised solutions.
✨Tip Number 2
Brush up on your technical skills related to software integrations. Being able to discuss your experience with developing custom integrations will demonstrate your capability to handle the technical aspects of the role.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Highlighting your interpersonal and negotiation skills will show that you can provide the 'white-glove' service that Orange Logic values.
✨Tip Number 4
Think about ways you've improved processes in previous roles. Be ready to share specific instances where you increased efficiency or client satisfaction, as this aligns perfectly with the proactive approach they are looking for.
We think you need these skills to ace Implementation Specialist I
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Implementation Specialist I position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in implementing enterprise software and digital asset management systems. Use specific examples that demonstrate your technical skills and client-facing experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Implementation Specialist I position and express your eagerness to contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Orange Logic
✨Showcase Your Technical Skills
As an Implementation Specialist, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with developing custom integrations and implementing enterprise software. Highlight specific projects where you've successfully tackled technical challenges.
✨Communicate Clearly and Effectively
Excellent verbal and written communication skills are crucial for this role. Practice explaining complex concepts in simple terms, as you will need to assist clients in understanding their requirements and workflows. Consider preparing examples of how you've effectively communicated with clients in the past.
✨Emphasise Problem-Solving Abilities
The role requires a proactive approach to solving problems. Prepare to share instances where you've identified issues and implemented solutions that improved client satisfaction or streamlined processes. This will showcase your analytical thinking and ability to translate business needs into feasible solutions.
✨Demonstrate Client-Centric Mindset
As a client advocate, it's important to show that you prioritise client needs. Discuss your experience in providing exceptional service and how you've gone above and beyond to ensure client success. This will highlight your positive attitude and enthusiasm for helping others.
