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- Tasks: Help clients implement customised software and troubleshoot issues.
- Company: Join Orange Logic, a leader in Digital Asset Management with over 20 years of innovation.
- Benefits: Enjoy competitive pay, benefits, and the flexibility of remote work.
- Why this job: Be part of a dynamic team that values problem-solving and client satisfaction.
- Qualifications: Bachelor's degree in STEM and experience with enterprise software required.
- Other info: We celebrate diversity and foster an inclusive workplace for everyone.
The predicted salary is between 30000 - 42000 £ per year.
At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.
Your Role at Orange Logic:
- Assists clients in translating their specific requirements into functional workflows.
- Troubleshoots software-related problems that occur in client environments.
- Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
- Serves as a client advocate, seeking to provide white-glove service and solutions.
- Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
- Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
- Performs client training in both general functionality and client-specific customizations.
Ideal Qualifications:
- Obtained a bachelor degree, preferably in STEM
- Experience implementing enterprise software.
- Expert knowledge of and experience with Digital Asset Management systems is preferred
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Positive attitude, with a genuine enthusiasm for proactively solving problems.
- Technically curious and eager to understand how complex systems work.
- Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
Perks of joining the team:
- Competitive compensation + benefits
- Remote Work Environment
How to get started:
If you\’re excited by meaningful challenges and want to build something that matters, we encourage you to apply!
By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal.
Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Implementation Specialist I employer: Orange Logic
Contact Detail:
Orange Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist I
✨Tip Number 1
Familiarise yourself with Digital Asset Management (DAM) systems, especially the Orange Logic Platform. Understanding its features and functionalities will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical troubleshooting skills. Be prepared to discuss specific examples of how you've resolved software-related issues in previous roles, as this will showcase your problem-solving abilities and client-facing experience.
✨Tip Number 3
Practice your communication skills, particularly in explaining complex technical concepts in simple terms. This is crucial for the Implementation Specialist role, as you'll need to guide clients through custom workflows and provide training.
✨Tip Number 4
Research common best practices in software implementation and client management. Being able to discuss these practices during your interview will show that you're proactive and ready to advocate for clients effectively.
We think you need these skills to ace Implementation Specialist I
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Implementation Specialist I position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your experience with enterprise software and Digital Asset Management systems, as well as your technical and client-facing skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your problem-solving abilities and how you can contribute to improving implementation processes and client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Orange Logic
✨Understand the Role
Make sure you have a clear understanding of what an Implementation Specialist does. Familiarise yourself with the responsibilities listed in the job description, especially around translating client requirements into functional workflows and troubleshooting software issues.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Digital Asset Management systems and any enterprise software you've implemented. Highlight specific examples where you've successfully solved technical problems or improved processes.
✨Demonstrate Communication Skills
Since this role is client-facing, practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated with clients in the past, especially in terms of providing guidance and training.
✨Exhibit a Problem-Solving Mindset
Prepare to discuss situations where you've proactively identified issues and implemented solutions. Show your enthusiasm for tackling challenges and improving user experiences, as this aligns with the company's values.
