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- Tasks: Help clients implement customised software and troubleshoot issues.
- Company: Join Orange Logic, a leader in Digital Asset Management with over 20 years of innovation.
- Benefits: Enjoy competitive pay, benefits, and a flexible remote work environment.
- Why this job: Be part of a dynamic team that values problem-solving and client satisfaction.
- Qualifications: Bachelor's degree in STEM and experience with enterprise software required.
- Other info: We celebrate diversity and foster an inclusive workplace for all.
The predicted salary is between 30000 - 42000 £ per year.
At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.
Your Role at Orange Logic:
- Assists clients in translating their specific requirements into functional workflows.
- Troubleshoots software-related problems that occur in client environments.
- Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
- Serves as a client advocate, seeking to provide white-glove service and solutions.
- Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
- Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
- Performs client training in both general functionality and client-specific customizations.
Ideal Qualifications:
- Obtained a bachelor degree, preferably in STEM
- Experience implementing enterprise software.
- Expert knowledge of and experience with Digital Asset Management systems is preferred
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Positive attitude, with a genuine enthusiasm for proactively solving problems.
- Technically curious and eager to understand how complex systems work.
- Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.
Perks of joining the team:
- Competitive compensation + benefits
- Remote Work Environment
How to get started:
If you\’re excited by meaningful challenges and want to build something that matters, we encourage you to apply!
By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal.
Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Implementation Specialist I employer: Orange Logic
Contact Detail:
Orange Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist I
✨Tip Number 1
Familiarise yourself with Digital Asset Management (DAM) systems, especially the Orange Logic Platform. Understanding its features and functionalities will help you speak confidently about how you can assist clients in implementing and optimising their use of the software.
✨Tip Number 2
Brush up on your technical troubleshooting skills. Since this role involves resolving software-related issues for clients, being able to demonstrate your problem-solving abilities during interviews will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your communication skills. As an Implementation Specialist, you'll need to translate complex technical requirements into user-friendly workflows, so practice explaining technical concepts in simple terms to ensure clarity.
✨Tip Number 4
Research common best practices in client training and implementation processes. Being knowledgeable about effective training techniques and workflow improvements will demonstrate your proactive approach and commitment to enhancing client satisfaction.
We think you need these skills to ace Implementation Specialist I
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Implementation Specialist I position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have with implementing enterprise software or working with Digital Asset Management systems. Use specific examples to demonstrate your technical skills and client-facing experience.
Showcase Communication Skills: Since this role requires excellent verbal and written communication skills, ensure that your application is well-written and free of errors. Consider including examples of how you've successfully communicated complex information to clients in the past.
Express Enthusiasm for Problem-Solving: Convey your passion for solving problems and improving processes in your application. Share instances where you've proactively identified issues and implemented solutions, as this aligns with the company's values and the role's expectations.
How to prepare for a job interview at Orange Logic
✨Understand the Role
Make sure you have a clear understanding of what an Implementation Specialist does. Familiarise yourself with the responsibilities outlined in the job description, especially the technical and client-facing aspects. This will help you articulate how your skills align with their needs.
✨Showcase Your Problem-Solving Skills
Since the role involves troubleshooting software-related issues, be prepared to discuss specific examples from your past experiences where you've successfully solved complex problems. Highlight your technical curiosity and how it has helped you in previous roles.
✨Communicate Effectively
Excellent verbal and written communication skills are crucial for this position. Practice explaining technical concepts in simple terms, as you may need to guide clients through workflows and enhancements. Be ready to demonstrate your interpersonal skills during the interview.
✨Prepare Questions
Have thoughtful questions ready to ask your interviewers about the company culture, team dynamics, and the specific challenges they face in implementing their Digital Asset Management system. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
