At a Glance
- Tasks: Manage warehouse operations and drive performance improvements for logistics.
- Company: Join a dynamic multinational company with a focus on innovation.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Opportunity to work in a fast-paced environment with diverse teams.
- Why this job: Be at the forefront of logistics and make a real impact in operations.
- Qualifications: 3+ years in warehouse operations, strong communication skills, and analytical mindset.
The predicted salary is between 35000 - 45000 £ per year.
The Orange Connex team is looking for a Chinese speaking Onsite Operations Manager in Birmingham, UK.
Core Values of the Position:
- Manage the local warehouse and fulfillment operations.
- Manage performance driving service and KPI continuous improvement.
- Manage cost efficiency optimization for Orange Connex.
Responsibilities:
- Service performance for both warehouse and last mile sub-contractors.
- Close monitoring on warehouse providers' operations on a daily basis.
- Inbound: including unloading, inspection, stacking.
- Inventory: stock management, VAS.
- Outbound: order filling, outbound and handover.
- Support COE team on the last mile carriers' capacity management and investigating the root causes for any service failures and for potential solutions.
- Exception management during end-to-end fulfillment process.
- Co-define and implement process optimization opportunities driving operational excellence.
- Keep close monitoring on SOP review with suppliers, random check team member understanding about SOPs.
- Build up the strong relationship with local suppliers to drive their performance.
- Collaborate with cross-functional departments to improve continuous internal & external customer experience.
Qualifications:
- At least 3 years of warehouse operations and distribution management experience in the logistics industry, preferably with e-commerce fulfillment experience.
- Multinational company work and cross-cultural communication experience.
- Strong Microsoft office and organizational skills.
- English, both oral and written skills. Mandarin desirable.
- Strong communication and coordination skills.
- Experience of working in/with an outsourced service provider.
- Strong KPI management and project management capabilities.
- Analytical & problem-solving capability.
- Detail focus and excellent teamwork spirit.
- Strong self-driving and creative thinking.
- Detail-oriented and good analysis skill.
- High sense of responsibility.
- Can work under pressure and in a challenging environment.
- Eligibility to work in UK on a permanent basis.
Operations Manager in Birmingham employer: Orange Connex Global UK Ltd
At Orange Connex, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in Birmingham. Our commitment to employee growth is evident through continuous training opportunities and a collaborative environment that encourages innovation and performance excellence. Join us to be part of a multinational team where your contributions directly impact our operational success and customer satisfaction.
Contact Details:
Orange Connex Global UK Ltd Recruitment Team
We think you need these skills to ace Operations Manager in Birmingham
Warehouse Operations Management
Fulfillment Operations
KPI Management
Cost Efficiency Optimization
Inventory Management
Cross-Cultural Communication
Microsoft Office Proficiency
