At a Glance
- Tasks: Lead a team to support older residents in living independently and safely.
- Company: Respected charitable organisation dedicated to older persons' welfare.
- Benefits: Competitive salary and the chance to make a real difference.
- Other info: Opportunity to work in a supportive community-focused environment.
- Why this job: Join a values-driven team and positively impact the lives of older people.
- Qualifications: Experience in adult social care and strong people management skills.
The predicted salary is between 40000 - 50000 £ per year.
An exceptional opportunity has arisen to join a long established and highly respected charitable organisation supporting older people within beautiful almshouse communities across Richmond. Working closely with the Chief Executive, the Head of Welfare & Community will lead the resident welfare and community function across multiple almshouse estates, ensuring residents are supported to live independently within a safe, inclusive and community-focused environment.
Managing a team of 7 Scheme Managers, this is a varied and hands-on leadership role combining safeguarding, resident wellbeing, operational management, community engagement and support for older residents. This is a newly created role and would suit an experienced people manager with a strong background within adult social care, older persons services, community support or welfare environments.
Key Responsibilities:
- Leading, supporting and developing a team of 7 Scheme Managers across multiple sites
- Managing staff rotas, operational cover and day-to-day welfare support services
- Acting as a senior point of contact for safeguarding concerns and complex resident situations
- Supporting residents to maintain independence, wellbeing and quality of life
- Working closely with Social Services, healthcare professionals and external agencies
- Supporting resident meetings, mediation and sensitive conversations where required
- Overseeing resident applications, assessments, interviews and onboarding processes
- Managing the resident journey from application through to departure
- Promoting social activities, resident engagement and community participation
- Overseeing resident communications, newsletters and community events
- Supporting the review and development of welfare, safeguarding and resident policies
- Assisting with grant funding administration and liaison with local organisations
About You:
- Significant experience within adult social care, older persons services, welfare or community support environments
- Previous experience managing and developing staff teams is essential
- Strong understanding of safeguarding vulnerable adults
- Good working knowledge of the adult social care and benefits system
- Experience handling sensitive situations with empathy and professionalism
- Excellent communication and relationship-building skills
- Calm, practical and highly organised approach
- Strong administrative and operational management skills
- Passionate about supporting older people to live independent and fulfilling lives
- Car driver/owner
This is a unique opportunity to join a values led organisation where you can genuinely make a lasting difference to the lives of older residents within a close-knit and supportive community.
Head of Welfare in London employer: Orange Cat Recruitment
Join a highly respected charitable organisation dedicated to enhancing the lives of older residents in beautiful almshouse communities across Richmond. With a strong focus on employee development and a supportive work culture, this role offers the chance to lead a passionate team while making a meaningful impact on resident wellbeing. Enjoy competitive benefits and the opportunity to work in a collaborative environment that values community engagement and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Welfare in London
✨Tip Number 1
Network like a pro! Reach out to people in the adult social care and community support sectors. Attend local events or join online forums where you can connect with others who share your passion for supporting older residents.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and how you've made a positive impact on resident wellbeing in previous roles.
✨Tip Number 3
Be prepared for those tricky questions! Think about scenarios where you've handled sensitive situations with empathy. Practising your responses will help you feel more confident during interviews.
✨Tip Number 4
Don't forget to apply through our website! We love seeing passionate candidates who are eager to make a difference in the lives of older people. Your next big opportunity could be just a click away!
We think you need these skills to ace Head of Welfare in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in adult social care and community support. We want to see how your background aligns with the role of Head of Welfare, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills:Since this role involves managing a team of Scheme Managers, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully led teams and supported staff development in your previous roles.
Emphasise Your Communication Skills:Effective communication is key in this position, especially when dealing with sensitive situations. Highlight instances where you’ve built strong relationships with residents, colleagues, or external agencies to show us you can handle the complexities of this role.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensure you’re considered for this fantastic opportunity to make a difference in the lives of older residents!
How to prepare for a job interview at Orange Cat Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care and older persons services. Familiarise yourself with the key responsibilities of the Head of Welfare role, especially around safeguarding and resident wellbeing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team of Scheme Managers, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team, handled conflicts, or supported staff development. This will demonstrate your capability to lead effectively in a community-focused environment.
✨Empathy is Key
Given the sensitive nature of the role, it's crucial to convey your understanding of the challenges faced by older residents. Share anecdotes that highlight your ability to handle delicate situations with empathy and professionalism. This will resonate well with the interviewers and show that you truly care about resident welfare.
✨Engage with Community Focus
Prepare to discuss how you would promote social activities and community engagement among residents. Think about innovative ideas you could bring to the table and how you would encourage participation. This shows that you're not just about management but also about enhancing the quality of life for residents.
